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C133 error (Problem with service) BIG EXCLAMATION POINT !

Discussion in 'TiVo Roamio DVRs' started by bdspilot, Oct 30, 2013.

  1. jrboddie

    jrboddie New Member

    Feb 4, 2012
    I noticed the service problem about 3 pm EST today. Still out as of 4:45 pm. Just restarted TiVo. No change.
  2. Jackamus

    Jackamus New Member

    Sep 20, 2010
    Nice to see that I am not the only one today.
  3. treaty

    treaty New Member

    Mar 1, 2006
    Not the only one - that makes 2 of us ;)

    (Seeing this for the first time on my Premiere 4 right now too)
  4. employee3

    employee3 New Member

    Aug 15, 2006
    Got this today as well. I'm still evaluating the Roamio for my needs between this and a roku/aereo solution. I was leaning towards the Tivo (and minis) but this kind of thing isn't going to pass the WAF.

    Really a foul that it keeps me from using Netflix and Hulu.
  5. Itproman

    Itproman New Member

    Dec 30, 2012
    Thankyou for posting this,because I am a new Tivo Rookie and saw this for the first time,today.

    I did a websearch and noticed some other,older posts,here where people experienced this,left it and alone and it eventuallyresolved itself.
  6. BP-isMe

    BP-isMe New Member

    Dec 16, 2003

    I'm getting N17 and N18 errors during Guided Setup of my new Roamio Basic. It makes it thru varying steps of the initial connection then fails.

    Looks like the same kind of TiVo server problem that causes the C133 error on previously setup Roamios.

  7. kbmb

    kbmb Active Member

    Jun 22, 2004
    Ugggh.....yet again another day another C133 Tivo outage.

    Hey TivoMargaret....what's going on?

    Can't imagine anyone worse at internet services than Apple....but Tivo is coming in a close second!!

  8. mbernste

    mbernste New Member

    Apr 6, 2003
    Piscataway, NJ
    I'm getting this as well. At first it was the C133 now it fails at "could not get account status." I never had these issues with my Series 3. This is totally ridiculous.
  9. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    Attn: TiVoMargret

    I have three ROAMIOS that I was going to activate today.

    I'm re-thinking the situation, since TiVo doesn't reimburse customers for loss of TiVo service, even when the internet works fine all the way to TiVo's front door.
  10. hybucket

    hybucket Member

    Nov 26, 2004
    As stated earlier, it's usually no biggie, but the biggie is having to stay on the phone with a CSR who hasn't a clue that it is THEIR problem, not ours. Now, it appears they have a recorded msg before the phone menu saying it is their problem. Last time it happened to me, they did not. It has never lasted more than a few hours for me.
  11. BP-isMe

    BP-isMe New Member

    Dec 16, 2003
    I just did a TiVo support chat. He agreed that this sounds like the C133 issue, it is on their end and they are working hard to fix it.

    At least he did not argue...

    He also told me that I would be a priority fix and I would be getting an offer to buy some prime real estate on a bridge over the east river. So it looks like I won this one!

  12. Dan203

    Dan203 Super Moderator TCF Club

    Apr 17, 2000
    Well this sucks! I just got a new lineup last night and was having trouble with it so I did a clear all guide data and now the service is down and it can't connect to repopulate it. So if this doesn't get fixed soon I'm going to miss a bunch of recordings tonight. :(
  13. pgoelz

    pgoelz New Member

    May 1, 2005
    Just another data point. Here in Detroit, noticed the dreaded C133 at about 5:45PM EST (December 3rd). Rebooted the modem and the router.... no change. Good speed tests to Seattle. Good traceroute. I have a static IP and am using public DNS servers and That's all I can think of short of rebooting the Tivo. I don't want to corrupt recordings and it doesn't seem to fix it anyway.

    But hey, if they are acknowledging the issue, I'm happy to sit back and wait for a solution. For a while.

  14. jimmypowder

    jimmypowder New Member

    Oct 24, 2013
    Just how many times is this gonna happen ??? I paid a fortune for a Roamio plus and lifetime service and I have had this message maybe once weekly since I have owned it .

    This is complete nonsense and if it continues I may return the Roamio .
  15. Haywood

    Haywood New Member

    Mar 5, 2003
    Been getting this all day.
  16. grey ghost

    grey ghost New Member

    Feb 1, 2010
    Yep, another C133 error here.
  17. jimmypowder

    jimmypowder New Member

    Oct 24, 2013
    What concerns me about Tivo is it has become more unreliable .

    I never used to have these errors but now they seem to pop up every week .

    For a service that relies on stable servers , Tivo is failing its customer base .
  18. Seeg

    Seeg New Member

    Apr 9, 2010
    C133 for me. I'll just wait it out instead of threatening the poor TiVo people. **it happens.
  19. netscott

    netscott New Member

    Oct 28, 2013
    I was in the middle of loading my season passes from my kmttg back-up on a new 2tb hard drive. Screen went black. Rebooted but no Tivo service. Put the original HD back in and still had the Tivo server error. Thought I bricked my Roamio. Chatted with CS, had me do all the usual network stuff. I let him know I could see my box on my PC with Tivo desktop and could get pandora. The bells must have gone off around that time. He replied that there is a problem and should have it fixed in the next 24 hours. Talk about code brown.
  20. generaltso

    generaltso New Member

    Nov 3, 2003
    Why do you suppose you can't use the iOS app to connect to, control, or stream from the TIVo over your local network when the TiVo servers are down? That's really annoying.

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