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C133 error (Problem with service) BIG EXCLAMATION POINT !

Discussion in 'TiVo Roamio DVRs' started by bdspilot, Oct 30, 2013.

  1. jstevenson

    jstevenson Member

    38
    0
    May 6, 2007
    Just for some further info, I can reboot my Mini with no Moca/internet connection and it will complete the reboot. Upon then restoring the connection, it never "sees" the Roamio (says it cannot find the DVR), but I can hit Live TV and change channels - so it's obviously semi-talking to the Roamio.

    If i attempt a reboot with the internet connection active, it hangs on ONE MOMENT.

    Also, I did not suffer C133 errors, though I MAY have been suffering them without my knowledge as I haven't watched TV at home since Sunday. Tonight my TiVo showed my last connection being this morning, and I just forced and had a successful connection before re-testing the mini, which continued to operate as I described above (failing to boot with an active connection, booting successfully with no connection, but upon restoration of connection not finding the Roamio - though being able to use LiveTV / roamio's tuner)
     
  2. jstevenson

    jstevenson Member

    38
    0
    May 6, 2007
    *shrug* - it's honestly not the end of the world to go to the room to watch TV. Irritating, and TiVo needs to fix it and ensure stable service and Whole Home working even if the service is down temporarily, but a hiccup at this point. As long as the recordings happen, not a gigantic issue to move rooms.

    I understand in other households this could be a bigger problem, but we gots plenty of ways to entertain ourselves for an evening as long as the outage doesn't last more than a night!
     
  3. Beryl

    Beryl Well-Known Member

    5,172
    65
    Feb 22, 2009
    Texas
    Today C133 is only happening with my Roamio Plus -- not my Premiere.

    I'm done doing anything except complaining on my end. I replaced my perfectly good "green switch" to fix a previous TiVo problem. I don't want to turn around 3 times, touch my nose, and stand on one foot to fix anymore TiVo problems.

    This C133 problem needs to be fixed by TiVo.
     
  4. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    It's the bigger picture that I looked at when I made the decision that a Mini was not for me.

    Think about how many different things could interrupt the real-time connection. The internet is not immune to having problems, and neither is your home network. There have been plenty of times that I had to reboot my cable modem, or get Cox to fix an issue with their internet service. Any one part has a problem, and all the Minis go down.
     
  5. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    +1 :up:
     
  6. jstevenson

    jstevenson Member

    38
    0
    May 6, 2007
    sure but I mean, any sort of internet service shouldn't create an issue unless you have a long term outage.

    That then leaves local network issues. I'll agree with you there in some fashion, as in my experience the only way to create a stable enough environment for the Mini was a Moca connection.

    That said, once on Moca, except for a few random drops (which were instantly corrected and playback resumed where i left off --- and I actually think is a software bug relating to watching an inprogress recording and getting near the end of it, rather than a network issue), this has been the first major issue I've had with the mini since the Roamio came out
     
  7. usofa

    usofa New Member

    6
    0
    Feb 22, 2005
    Here in Central Texas i have had the C133 for the last few hours. All was well but then streaming would not work. Tried to reboot and got the C133 error.

    I can connect to the Tivo Service, but no special functions work. Tivo Premieres are still working fine except can not stream from Roamio.

    Other oddity is when browsing from Premiere to Roamio the menu switches to low definition for the Roamio now playing list. Then gives error message that their is a network error
    Scott
     
  8. Philmatic

    Philmatic Member

    524
    1
    Sep 17, 2003
    C133 here, Cox in Santa Barbara. Been down for about six hours.
     
  9. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    9
    May 14, 2007
    Paradise...
    Amongst other things........... http://www.tivocommunity.com/tivo-vb/showthread.php?p=9929754#post9929754
     
  10. jlee3

    jlee3 New Member

    4
    0
    Dec 19, 2005
    Working ok after connecting to tivo in MD.
     
  11. Irishb

    Irishb New Member

    15
    0
    Dec 11, 2013
    The C133 error was remedied this A.M. after reboot and phone home to TIVO mothership.
     
  12. mike-d

    mike-d New Member

    25
    0
    Dec 12, 2013
    Baltimore,...
    Exactly my situation here in MD. When will this be fixed?
     
  13. pshivers

    pshivers Retired!

    181
    12
    Nov 4, 2013
    Alhambra, CA
    I started receiving C130 (No network connection) errors in addition to the C133 errors yesterday afternoon on my Roamio Pro.

    I checked the Roamio in one of the bedrooms with the Actiontec MoCA Adapter and found it had no internet access at all (all Actiontec lights were on and green). I removed the power from Actiontec MoCA adapter and changed the settings on the Roamio to wireless, it connected immediately to the Internet, all error messages went away and began to function normally again.

    I immediately checked my Roamio Pro in the Family room and the three Tivo Minis and all were also functioning normally again! All error messages were gone!

    I'm not sure if the Actiomtec MoCA adapter went bad or if I somehow have it hooked up wrong. The Roamio did function properly for a couple of hours when I first installed it the day before with the Actiontec MoCA adapter connected, so I will need to do some troubleshooting in that area. It seems the Actiontec device was somehow severely impacting my MoCA network!

    All is well once again here in Sunny Southern California, just need to find the box for the Actiontec MoCA adapter so I can return it....
     
  14. Bierboy

    Bierboy Seasoned gas passer

    12,411
    15
    Jun 12, 2004
    Quad Sillies
    I received an update night, then re-booted....and then I HAD the C133 error when, before the update I did NOT...

    Have 20.3.8 now...but this is a Premiere. And the C133 problem persists this morning...ugh
     
  15. s10023

    s10023 New Member

    79
    0
    Nov 12, 2013
    i dont have a moca adapter; my roamio is hooked up using wireless connection to router. i too got the "no internet connection found" yesterday after the c133 went away. rebooted the roamio and it started working.
     
  16. Beryl

    Beryl Well-Known Member

    5,172
    65
    Feb 22, 2009
    Texas
    No C133 this AM and I see that it connected at 6:22 am PST. The iOS TiVo app works again also.

    I'm satisfied with my resolution to stop doing troubleshooting on my end since these C133 errors are NOT end-user problems.

    If Margret is listening, users should not be instructed to take action to resolve TiVo problems except to report the problem. If resolution requires a forced TiVo connection, TiVo should push out that connection.

    A TiVo system status page should include a problem reporting link. TiVo should connect the status page with user accounts so TiVo will have details (e.g. time of error, service numbers, email addresses) to facilitate resolution and a way to communicate to affected users. When TiVo suspects the problem is resolved, TiVo should then communicate to the end user so they can either confirm or provide more information.

    This is the kind of thing Apple, Comcast and many utility companies do so they don't have to broadcast outages to unaffected customers. It is also the kind of system my former employer, IBM, set up for its customers.
     
  17. NorthAlabama

    NorthAlabama tabasco rules

    5,537
    43
    Apr 19, 2012
    sweet home, al
    my neighbor's and my c133 errors on premier have diminished, and still no update to 20.3.8 (i'm on the list). i won't force connections if there's no issue:

    "if it ain't broke, fix it 'till it is"
     
  18. rainwater

    rainwater Active Member

    7,062
    1
    Sep 21, 2004
    The connection attempt happens automatically. If TiVo tells you to force a connection, they are only doing so to speed up the process. The fact that you have a C133 error means there is no active connection to TiVo servers. So for them to force a connection from their side would be technically impossible.
     
  19. jntc

    jntc Member

    116
    0
    Dec 5, 2013
    :) THIS :up: :up: :up:
     
  20. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    +1 :up:
     

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