1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

C133 error (Problem with service) BIG EXCLAMATION POINT !

Discussion in 'TiVo Roamio DVRs' started by bdspilot, Oct 30, 2013.

  1. cherry ghost

    cherry ghost Active Member

    5,380
    16
    Sep 13, 2005
    Chicago

    What are the functions Roamios lose that Premieres don't? I see no difference, but haven't been comparing much.
     
  2. mrfantasy

    mrfantasy New Member

    16
    0
    Feb 21, 2006
    Well, if my experience is any indicator, I have no access to streaming services, and my TiVo Minis are unable to connect to my Roamio Plus.

    I'm about ready to demand a refund. Between these issues and the still daily reboots with 16dB of attenuation on my incoming cable line, I'm amazed that TiVo could release a box that's so fundamentally unstable, and only offer voodoo when I ask to fix it (cable line attenuation and "plugging directly into my router" are not real solutions to real problems in my opinion.) The fact that their service is now failing and causes the boxes to be mostly non-functional (okay, it's still recording shows from cable and I can still watch them on the Plus itself, so it's not completely broken, but nothing else beyond that is working, and I certainly didn't buy it just for that) is thoroughly unacceptable from a "real" company.
     
  3. cherry ghost

    cherry ghost Active Member

    5,380
    16
    Sep 13, 2005
    Chicago
    You can use streaming services on your Premiere and your Minis connect to your Premiere during a C133?
     
  4. pshivers

    pshivers Retired!

    166
    5
    Nov 4, 2013
    Alhambra, CA
    Everything is back up and talking to each other this morning, C133 errors have stopped for now.

    I have two Roamio's and 3 Mini's that I have installed over the past two months that replaced 4 Charter Cisco DVR's. I love the functionality of my new networked system when it works, but the C133 errors make the Mini's completely useless and communications between the two Roamios is also interrupted.

    It is becoming difficult to explain to the Wife why I spent all this money on a new Tivo system when we can't watch our Bedroom TV during these rather frequent outages!

    Come on Tivo, get your $#!+ together!!! :mad:

    Update:

    Spoke too soon! C133 came back as I was writing the post above, problem has continued all morning long here in Sunny Southern California! Argh!
     
  5. Irishb

    Irishb New Member

    15
    0
    Dec 11, 2013
    The C133 error resurfaced in Atlanta,Ga today @ Noon. I am still receiving the error going on 6 hours. This is getting to be all too common and it is frustrating. Tivo support denies any service outage. Tivo needs to get their act together.
    I am very close to returning my Roamio and Mini to Amazon for a refund.
     
  6. jimmypowder

    jimmypowder New Member

    254
    0
    Oct 24, 2013

    Don't blame you. I have never seen so many problems with the Tivo .

    More problems in the last 2-3 months then in the last decade .No exaggeration.I bought one of the first boxes they ever made
    so I'm guessing 10 years?
     
  7. mrfantasy

    mrfantasy New Member

    16
    0
    Feb 21, 2006
    Mine has been showing a C133 for most of 24 hours at this point. I've just finished a chat session where they told me to check my router ports and reboot the device a few times. Of course it's not helping.

    Is there a magical incantation I can say to make them realize the problem isn't on my end?
     
  8. Irishb

    Irishb New Member

    15
    0
    Dec 11, 2013
    My Roamio and Mini have worked fine since the December 3rd Tivo system crash was resolved.
    I have exchanged emails with Tivo Margaret and she claims that everything was fine on the Tivo end...
    I guess i will shut down the Tivo for the night and watch something on the AppleTv. At least the Apple Tv works and does not cost me a monthly fee.
     
  9. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    It seems to be a regional issue this time. I've been up solid, since my last post on the subject.

    The magical incantation (if applicable) is "I'd like to use the 30-day money back guarantee".

    But, that just gets your money back. Since there's only regional issues, it could be something that is beyond TiVo's control. That being said, I feel they need to update the software to handle any sort of disruption more gracefully.

    If they don't, by the end of my 30-day decision window, I may just take my own advice.
     
  10. edpete97

    edpete97 New Member

    3
    0
    Jul 10, 2013
    Just bought my first Roamio and Mini yesterday. Took all afternoon to finally get it to 'work'. Then all of today I have C133 in the DC area. Weird that my mini sees the TV tuners of my Roamio but says it can't find a DVR on the network. It amazes me that I can change channels, but no guide, on my mini even though it says there is no DVR on the network. Not a good first impression. Day 2 of 30 day money back and I haven't even had good service for 24 hours yet. I bought lifetime memberships for both.
     
  11. pshivers

    pshivers Retired!

    166
    5
    Nov 4, 2013
    Alhambra, CA
    Still down and out in Sunny Southern California, been about a 36 hour C133 error with a very brief up time early this morning... Is there any reason to call TiVo, or would I just be spinning my wheels?
     
  12. marlond

    marlond New Member

    10
    0
    Dec 23, 2004
    New York City
    At my house we've seen the C133 error so often we've started calling the big brown exclamation point the 'skidmark'.
     
  13. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    I'm still solidly up in Southern Nevada, w/Cox internet...

    Maybe I should extend my usual advice about making sure to post the region you are in to also include your internet service provider...

    There's no cluster that I've noticed, and if it was affecting everybody, even for a short time, the C133 related threads would be lighting up like Christmas trees with posts. I'm not seeing that, with whatever the deal is.

    I suppose it could still be on TiVo's end, since a single server being glitchy, could still cause something like this, while other servers stay solid. But, good luck getting them to admit it.

    It took a national outage and over 12 hours before TiVoMargret tweeted they were working on it (an admission of a fault), while the TiVo CSRs were still telling people nothing was wrong on their end, and nearly a day into it they put up a recorded message when you called in. That's just unacceptable.
     
  14. Beryl

    Beryl Well-Known Member

    5,103
    52
    Feb 22, 2009
    Texas
    C133 in the Denver area. :(
     
  15. TiVoMargret

    TiVoMargret VP Product Dev, TiVo

    358
    20
    Feb 2, 2008
    Silicon Valley
    There is a small subset of our customers that experienced a C133 error today. If you are one of them, please connect to the TiVo Service after 8:30pm Pacific, and wait about 5 minutes for everything to resolve.

    I am so sorry for the trouble!

    --Margret
     
  16. Beryl

    Beryl Well-Known Member

    5,103
    52
    Feb 22, 2009
    Texas
    Thanks, Margret.
     
  17. Beryl

    Beryl Well-Known Member

    5,103
    52
    Feb 22, 2009
    Texas
    Connected successfully at 9:15 PM PST. C133 persists.

    Restarted TiVo box. C133 persists.

    Debugging on my end is pointless, time-consuming, and frustrating.

    I'd be happy if TiVo would just provide availability information on a status page.
     
  18. jlee3

    jlee3 New Member

    4
    0
    Dec 19, 2005
    Connected 3 times still C133 in MD.
     
  19. jstevenson

    jstevenson Member

    38
    0
    May 6, 2007
    I'm assuming this issue is related to my Mini no longer talking to my Roamio.

    That said, my Roamio is showing a connection to the service.

    My Mini will not proceed past "one moment" and the blue circle despite reboots.
     
  20. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Yes, your new whole home DVR becomes anything but, if it can't suckle the TiVo service's teat.

    This is why I will never buy a Mini, unless TiVo loosens up the "brick mode", it deliberately imposes upon its devices, when anything interrupts the real-time service connection (the root of the C133 error).
     

Share This Page