1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

C133 error (Problem with service) BIG EXCLAMATION POINT !

Discussion in 'TiVo Roamio DVRs' started by bdspilot, Oct 30, 2013.

  1. Dec 4, 2013 #181 of 665
    rgr

    rgr Member

    588
    8
    Feb 21, 2003
    Exactly. But still say that first fail-over should be to go back to what worked on the series3 and before - use the local, downloaded database. Sure, I won't be able to search for programs I could download, but at least I could search for the channels I receive for almost the next 2 weeks. Which is 98% of what I'm looking for.

    This is a huge failure on TiVo's part, and there should be some recourse for failure to provide the service subscribed to, whether on a monthly or lifetime basis. How long does it have to be out before they have to refund some money? And how would that work for us lifetime subscribers?
     
  2. Dec 4, 2013 #182 of 665
    jwbelcher

    jwbelcher Member

    490
    0
    Nov 13, 2007
    Orlando, FL
  3. Dec 4, 2013 #183 of 665
    robertswinter

    robertswinter New Member

    5
    0
    Dec 4, 2013
    Additionally (though marginal ~$0.50 per day) user should be credited for this day and any additional days we are paying for.
     
  4. Dec 4, 2013 #184 of 665
    robertswinter

    robertswinter New Member

    5
    0
    Dec 4, 2013
    Posted on Engadget. Hope others do as well….
     
  5. Dec 4, 2013 #185 of 665
    jwbelcher

    jwbelcher Member

    490
    0
    Nov 13, 2007
    Orlando, FL
    You bet, right now you can't even view upcoming episodes of programs from your local guide data and don't even try to setup a new season pass. The joys of the cloud. Unreal.
     
  6. Dec 4, 2013 #186 of 665
    Devx

    Devx New Member

    274
    0
    Jun 1, 2006
    Atlanta, GA
    While I'm a bit shocked that the service is still down since I can't remember a Tivo outage ever being this long, that's not what I find most disappointing. I expect occasional outages, it happens, so it probably comes in third with communication second.

    As others have mentioned, what really gets me is how dependent the Roamio is on the Tivo servers. Being one of those that rarely saw the C133 error, I either wasn't aware or had forgotten how bad it can be. I'm thinking maybe I answered the latest survey incorrectly on the thing I would most like to change about the Roamio. It would be preferable to remove the dependency entirely but at the least, there should be a grace period before the box goes into lockdown mode. Then, if there was a service outage, impact would be minimized and some might not even notice other than the absence of the discovery bar. For example, as nooneuknow mentioned, using the Premiere in SDUI mode has no problem at all with basic DVR functions. Since the Roamio has no SDUI mode, there is no workaround other than to wait for Tivo to restore service.
     
  7. Dec 4, 2013 #187 of 665
    jwbelcher

    jwbelcher Member

    490
    0
    Nov 13, 2007
    Orlando, FL
    Margret just sent out two tweets;
    1) expects services restored by morning
    2) agreed to look into adding a network status to tivo.com
     
  8. Dec 4, 2013 #188 of 665
    dglion

    dglion New Member

    14
    0
    Dec 9, 2012
    Lake San...
    Wanna hear something funny?

    After a solid month of dealing with TWC and TiVo involving 3 Roamio replacements, 16 cablecards and 2 tuning adapters, I finally got a fix this morning that allowed my Roamio to finish downloading my channel lineup for the first time. For a brief time I could actually see all my channels and then I went to Tivo Central and discovered the infamous C133 error. Per TiVo's troubleshooting tips, I ran Guided Setup only to be told by TiVo's help line that they had a major server crash and there was no way out of Guided Setup until they got the server back up. I have a totally useless Roamio again!!!! (My reliable, 7 yr old S3 is the only thing keeping me sane right now.)
     
  9. Dec 4, 2013 #189 of 665
    jwbelcher

    jwbelcher Member

    490
    0
    Nov 13, 2007
    Orlando, FL
    Attempted the thumbs up / down, pause pause thing on Roamio. It acted like it was "processing" with the waiting graphic. Then just immediately went back to Tivo Central. I'd bet money that SDUI is in there, but just blocked on Roamio.
     
  10. Dec 4, 2013 #190 of 665
    Icarus

    Icarus Member

    360
    0
    Jun 15, 2002
    Upcountry...
    I managed to force a connection, all other attempts seem to be failing at one point or another. Sometimes in the preparing step, sometimes when requesting account status, etc.

    Looks like I just forced a 2nd connection .. it's "Loading info" now.

    I'm still seeing C133 in TiVo Central. No change even after restarting the HDUI a couple of times.

    -David
     
  11. Dec 4, 2013 #191 of 665
    CoxInPHX

    CoxInPHX COX Communications

    2,370
    11
    Jan 14, 2011
    Phoenix, AZ
    None of the streaming services are even listed for me.

    Still getting a C133 in TiVo Central, and no OTT services, but I was able to successfully complete a network connection.

    I wonder how the MSO partners are reacting to this extended outage?
     
  12. Dec 4, 2013 #192 of 665
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    While I fully agree with that, I'm sure those who paid for lifetime product service would be excluded.

    What are they going to do, make the PLS auto-destruct they secretly slipped in hold out longer before a catastrophic failure ends the life of the product? :rolleyes: (kidding, for those who can't tell).

    Still no improvement, or even a flicker of the C133 error going away, here in NV.
     
  13. Dec 4, 2013 #193 of 665
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    :eek: :eek: :eek: Has there been a confirmation that the MSO boxes are without service? :eek: :eek: :eek:

    I'd assumed, from launch, that they'd be on their own, properly designed server/network/internet infrastructure. If they are down too, this WILL be in tomorrow's (today's) news!
     
  14. Dec 4, 2013 #194 of 665
    jwbelcher

    jwbelcher Member

    490
    0
    Nov 13, 2007
    Orlando, FL
    Do MSO boxes even require a Ethernet / Internet connection? I'd really expect them to be fed from the head-end, maybe docsis, systems like a traditional cable box. Back in the day, I loved DirecTivo since it didn't require a phone connection to download guide data.
     
  15. Dec 4, 2013 #195 of 665
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    I started off the day expecting to activate my hard-fought-for Roamios, then decided not a good day to do it, for obvious reasons.

    Mid-day, I'm posting I'm thinking of returning them, instead.

    After reading this post, and dealing with this on Premieres all day, after just making the sale of my LT HDs, I realize THINGS CAN BE WORSE, being a Roamio-owner!!! :eek: :eek: :eek:

    I might just stop getting the Premiere boxes and packaging out of the attic, keep the things, listed in my sig, and tell Best Buy to tell TiVo, to take their Roamios & shove-em, and forget any new subscriptions!

    Yeah, I know, don't shoot the retailer, they just sell the things....
     
  16. Dec 4, 2013 #196 of 665
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    Good question! I thought the guy who would know joined us a few posts back, bringing up the MSO partners, which I somehow didn't think about all day...
     
  17. Dec 4, 2013 #197 of 665
    CoxInPHX

    CoxInPHX COX Communications

    2,370
    11
    Jan 14, 2011
    Phoenix, AZ
    http://www.rcn.com/tivo/faqs/
    What do I need to get TiVo Premiere from RCN?

    You’ll need our Digital TV service to power your TiVo Premiere. Also, you’ll need RCN High-Speed Internet, along with either an in-home wireless network or a hard-wired Internet connection. If you wish to connect your TiVo Premiere to your wireless network, you must also have either a MoCA bridge or a TiVo Wireless Network Adapter, both of which you can get through RCN.​
     
  18. Dec 4, 2013 #198 of 665
    notyou

    notyou New Member

    63
    0
    Oct 9, 2001
    Hey, I think we're back up! (12:53AM PST San Jose)
     
  19. Dec 4, 2013 #199 of 665
    nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    1
    Feb 5, 2011
    Cox Cable...
    As always, thanks for the info, and link. (Now, stand back, or you might get something on you).

    [/begin rant]
    Well, that just leaves me dying to know how TiVo's MSO partner Roamios have been doing for the past (just a bit short of) 24 hours.

    I don't know if I'll be returning the Roamios I picked up, in a PM+GC, PM+GC, PM+GC chain of purchases, or feeling like it's worth the money, finding various creative ways to destroy them, make a video of each method, and start a YouTube video series, making sure to send TiVo, Inc. copies first...

    If they've suffered any less than retail has, if I were me, I'd steer clear of me, when the verdict comes in on that, if they've been prioritized to the extent of keeping retail down and out, as the cost of doing so.

    How could I spend so much time on here, reading so much up to, during, and beyond launch, only to find out about the Achilles Heel of the Roamios, which is so far worse than even the Premieres (which I knew about right away), even exists? How did I miss the thread that tells of the Roamios not even maintaining the most simple of DVR core functions, in the event that it doesn't have constant and contiguous infusions of life breathed into it via something as easily disrupted as internet service? That's not even going into the realm of TiVo's end being down like this. :mad: :mad: :mad: :mad:
    [/end rant]

    Still not let up at all, in southern Nevada. Not even a flicker.
     
  20. Dec 4, 2013 #200 of 665
    lgnad

    lgnad Pantless Mofo

    691
    0
    Feb 14, 2013
    Massachusetts
    I just came back on, moments ago.... And it's out again. Lol
     

Share This Page