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Broadband features not working...

Discussion in 'TiVo Home Media Features & TiVoToGo' started by crabell, Aug 26, 2008.

  1. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    I hope you keep getting good results with the VPN solution...

    Enjoy!
     
  2. Bumbestia

    Bumbestia New Member

    22
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    Feb 28, 2005
    Hi symesmd, out of curiosity which Router did you use with the dd-wrt firmware?

     
  3. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    I tried NetFlix via VPN using a TiVo Wireless Adapter, instead of a Wired connection, and I got some kind of "connection error".

    I waited a few days and it worked!

    I guess the "connection error" was not related to my connection, so the VPN Solution does work for NetFlix via wired or wireless connection.

    Enjoy!
     
  4. bpgveg14

    bpgveg14 New Member

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    Jan 19, 2005
    The only reason they say it's "broken", is because they don't know how to fix it! Great developers you have, TiVo!
     
  5. yaccoz

    yaccoz MR

    3
    0
    Jan 15, 2008
    Hi Crabell,
    I followed the vpn settings in the strongvpn website and still im not getting connected. I have a wrt310n with dd-wrt v24 sp1 vpn edition and Ifollowed the instructions to the dot, still no go. I think it's the command for the firewall because when I place it No Internet connection but when I remove it I get an Internet connection but the IP in the strong VPN website is my Puerto Rico IP and not the vpn IP. Can you tell me what settings did you use. Thank you
     
  6. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    If you are connected to the internet I think that means that it is working, since an error loging into the vpn server should result in no connection to the internet (at least that's what happened to me). To make sure you are connected through the VPN account I would go to this site to verify my IP address and the server's location.

    If you are still shown in Puerto Rico I would verify the firmware you used... I'm using dd-wrt v24-sp1 std (not vpn edition), so that may be part of the problem. Strong VPN customer service worked very well for me when I ran into some problems... give them a try.

    I hope this helps and good luck!
     
  7. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    I just "downgraded" my Strong VPN Subscription from "Regular" to "Basic" because this option was not available when I signed up. So, now I have the same functionality at a cheaper price ($12/month vs. $15/month).

    Because of this I had to totally reconfigure my router settings once again and found this Forum Article to be a MUST. I thought I could skip some steps, but they are ALL important. Once I did this I got my router working again.

    It is very important to use the server IP address instead of the DNS name and also to connect WITHOUT the router first in order to determine your IP adress, which will become your Remote Subnet.

    I hope this helps and Good luck!
     
  8. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    yaccoz, did you ever get your VPN connection working?

    Just curious.
     
  9. macevedo

    macevedo New Member

    19
    0
    Oct 23, 2005
    Hello Crabell,

    I had the StrongVPN solution working but for some reason the broadband features stopped working. I browsed to the StrongVPN Site and it shows the IP of the Utah server. I am just wondering if you are experiencing the same issue. Since the services dissappeared on the 1st day of August, I am wondering if Tivo did anything to detect us.

    Mario
     
  10. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    Mario:

    Everything looks ok with my VPN connection and all the TiVo features are working. I'm connecting to the San Francisco Server, but that should not make a difference, unless they were having problems in Utah, but if that were the case they would send an email about it.

    Sometimes I have problem with my connection to Onelink so I end up doing a "full restart" by unplugging the router and cable modem, waiting a few minutes, plugging the cable modem until it the lights show "on line" and the plugging my router again. After this I force a connection to TiVo and everything returns to normal, if it doesn't I check if I can browse the internet from my computer to confirm the connection and most of the time is a Onelink problem that goes a way after 30 minutes or so.

    I hope this helps!

    Carlos
     
  11. crabell

    crabell New Member

    172
    0
    Nov 27, 2006
    Puerto Rico
    I just wanted to mention that StrongVPN, the VPN Solution Provider I'm using to enable broadband features, now has a cheaper option called "Lite PPTP" advertised as beign $7/month. However if you sign up for the entire year it comes out to $6.25/month, which is much more affordable.

    If you DO sign up, I would appreciate it if you use my name (Carlos Rabell) in the "Referred Name" field... That way I get a discount on my next renewal and it doesn't cost you at all.

    Enjoy!
     
  12. themaestro2657

    themaestro2657 New Member

    9
    0
    Mar 5, 2008
    By the way, I complained strongly about Puerto Rico being discriminated by the broadband features being disabled. I threatened to cancel the service and they offered to lower the monthly subscription from 12.95 to 9.95 per month.
     
  13. esalas666

    esalas666 New Member

    2
    0
    May 8, 2010
    Thanks for this helpfull info.
     
  14. esalas666

    esalas666 New Member

    2
    0
    May 8, 2010
    If you want your vpn solution to work great use a Linksys WRT320n. Works perfect with almost no drop on internet speed. I was using first a Linksys WRT54gl and my Internet Speed Test was 1.80mb to 2.0mb. My ISP is Onelink 4.0mb. With the Linksys WRT320n my internet test is 3.80mb to 3.95mb.

    The StrongVpn service people are great and bring a lot of support.
     
  15. Impulses

    Impulses New Member

    74
    0
    Jan 24, 2006
    Puerto Rico
    This is just a straight re-post from this thread. I haven't confirmed that this is working purely because I have the TiVo tethered to my phone via WiFi (it may be simply a result of having repeated the Guided Setup half a dozen times, thus confusing the TiVo as to it's location), but it sure seems that way. I even have the Netflix folderin my Now Playing List, something I'd never seen before since online access was cut off long before they implemented that.

    I wouldn't attempt this if you're an AT&T customer btw, since they have a 2GB data cap per month (unless you were grandfathered in w/the old $30 data plan). I dunno what Claro does, Sprint is fully unlimited and T-Mobile just throttles your speed after 2 or 5GB but it's still usable after being throttled (I think they bump you down to like half a meg, from HSPA+ or w/e you usually enjoy, I've seen speeds of 4Mbps on a non-HSPA+ Nexus S).

     
  16. stiphy

    stiphy New Member

    1
    0
    May 16, 2011
    I have the same sort of issues living in the USVI. I've made several posts about using a different VPN service on my blog site with details on how to set it up and also how to configure a Linksys E3000 to work with it directly. I've been using using the VPN solution for a few months and it's worked great.

    Unfortunately I can't post links because I'm new but if you google "Blendblog.net" you will hit my site and its right up on the front page!

    Hope this helps!

    Sean
     
  17. Impulses

    Impulses New Member

    74
    0
    Jan 24, 2006
    Puerto Rico
    Umm, did anyone else's broadband features suddenly start working again? (sort of) Disregard my previous post above for a moment, I've had my Tivo hooked up to my DSL connection all week as it's always been... All of a sudden I've got access to all broadband features, out of the blue. Amazon and Netflix still error out with an invalid location message, but the free stuff (Pandora, Youtube, music videos, other web stuff) is all working; kind of how it shouldn've been all along regardless of Amazon & Netflix's situation with PR.

    Did Tivo realize they might as well enable all this stuff (along with Swivel Search & Explore) and just let Amazon/Netflix error out? Or is my Tivo just tripping?

    P.S. I just downloaded a music video, a tech vlog, and an HD NASA clip... It's just so weird that Tivo would re-enable it all without bothering to filter out the services that aren't allowed and don't work here, that's the entire reason for the original ham fisted approach that disabled it all...
     
  18. ecr80

    ecr80 New Member

    15
    0
    Aug 25, 2013
    Puerto Rico
    my guess is that there was no way to disable services separately before.
     
  19. prpilot

    prpilot New Member

    42
    0
    Oct 29, 2007
    Puerto Rico
    The online services are still not working for me. I've called Tivo on this countless times and already cancelled service in one of my TiVo boxes and replaced it with Apple TV ( I didn't need DVR there ). I have 1 TiVo HD box left which I'm just waiting for it to die and then will replace it with another Apple TV. It's a shame. I was a big fan of TiVo :(
     
  20. ecr80

    ecr80 New Member

    15
    0
    Aug 25, 2013
    Puerto Rico
    Hello my Roamio box arrived and can confirm that the online services are working on the new box. these apps are supported by the providers (meaning they will be updated) so that's probably why it works.

    @prpilot i noticed there is a lineup change does it normally take long for the new channels to pop up?
     

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