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Brighthouse Tampa - SDV coming!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by theaceman, Apr 17, 2009.

  1. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    Were you able to get those installed yourself? Or does BHN require a stupid truck roll?
     
  2. sbiller

    sbiller Active Member

    1,915
    0
    May 10, 2002
    Tampa, FL
    It requires a truck roll just like the CC install. The guy they sent actually was pretty knowledgeable. A BHN employee.
     
  3. megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    I got the identical letter in South Pinellas. I still just use the M card and no TA. There isn't any station on that list that I care about, so why bother. This means I can still transfer from one t'other.

    I would like to get MSNBC, but wtf, I can get it on 41. And I can get all the PBS stations on the high stations. I'm fine.

    Glad to know you all are fine too!!
     
  4. TiVoToo

    TiVoToo New Member

    98
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    Sep 12, 2006
    Orlando, FL
    Brighthouse Central Florida announced yesterday in a 1-page spread of the Orlando Sentinel that all HD channels will be moved into the 1000 range and re-organized into categories. During transition period from 8/26 - 10/26, HD channels will be carried on both their new and old location. After 10/26, the channels will only be able at new location. From the lineup published with the announcement, every HD channel is moving.
    Great timing. Changeover right in the middle of the Fall TV season. If previous lineup changes have been any indication, it'll be while after changeover before TiVo catches up to the new channels. I expect havoc with my SP recordings.
    I have 2 TiVo S3 with CableCards, but no TA. So maybe what I really ought to be worried about is how many of the HD channels I can still receive get moved to SDV during the transition. Guess I'll find out tomorrow.
     
  5. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    BHN has already done that over here in the Tampa Bay area. For a while we had the HD channels in the 600-700 range and the new 1000s. It seems to have stabilized now (fewer and far between channel lineup change messages on the TiVos). Now it seems they are pushing forward with the SDV channels.

    I want to say that for the most part, the TiVo handled the changes smoothly and adjusted the SPs accordingly.
     
  6. sbiller

    sbiller Active Member

    1,915
    0
    May 10, 2002
    Tampa, FL
    Has anyone else noticed an improvement in stability in their TA's lately? I haven't had to perform a single reboot nor have I missed an SDV access in about a week.
     
  7. bellino13

    bellino13 New Member

    4
    0
    Feb 27, 2010
    Tampa, FL
    Yes, I've noticed a slight improvement over the last week or so here in Brandon, though I did need a reboot of the tuning adapter and TiVo Sunday evening. I was watching a couple of different shows and things went blank after having changed channels back and forth a couple times. My tuning adapter is running the .0801 firmware and the TiVo has 11.0h.

    The people at Brighthouse are extremely under-informed about these tuning adapters. I had a sales manager telling me last night that they don't provide them and that I had to buy my own!
     
  8. sbiller

    sbiller Active Member

    1,915
    0
    May 10, 2002
    Tampa, FL
    STA1.0.0_1520_LR-F.0801 flash as well.
     
  9. megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    So many of my programs--especially cable shows--tend to start late and end late. So, if I want to see the last minute of most shows, I must change the settings, show-by-show to stop one minute later.

    I don't know if it's just in my area or if it's all of Florida BHN.

    Does this happen to you? If so, how do you handle it?

    Is there an across-the-board adjustment to defaults that I could make? I'd like all programs to start 1 minute late and end 1 minute late.
     
  10. bellino13

    bellino13 New Member

    4
    0
    Feb 27, 2010
    Tampa, FL
    Well, I finally got BH to come with a new tuning adapter a few weeks ago, though it still had the same firmware that my old one had, .0801. After a couple hours of hopeful TV watching, all my channels went blank again, twice. Fed up, I signed up for Verizon FiOS the next week. Oddly enough, during the 2-3 week period between when I signed up and when the tech was supposed to come get me installed, the tuning adapter worked flawlessly and made me seriously consider not switching. In the end we did get rid of BH and the tuning adapter and are now enjoying FiOS with just a multistream cable card in the TiVo (no tuning adapter). No more Fox Soccer Plus HD, but no more worries either.
     
  11. megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    http://tivocommunity.com/tivo-vb/showthread.php?t=463092

    Hey, my channels are all messed up. For instance, 41 is on 29 (MSNBC is on CNN) and others are on equally weird channels. Of course, this EFFs up my SPs. I haven't been able to fix it permanently.

    Do I need to call BH or can I fix it myself? I do NOT have a TA because I use MRV

    I again removed M-Card, rebooted--and now it's coming up with "No signal"
     
  12. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    I posted that back in April last year and finally bit the bullet. I called BHN tonight and scheduled a TA installation for Saturday.

    At first the rep tried to tell me it would be $3.80/month. :eek: I said I thought there was a "first 12 months" free offer and she put me on hold and finally came back and said yeah, there is. She also said there's no charge for the truck-roll, so we'll have to see if that's true (I'm going to hold them to it!)

    I'm only getting one, even though I have three different HD TiVos with CableCARDs in the house. Can you move the TA around without needing to call BHN? They're not paired to the box like the cards are, right?
     
  13. EpcotEric

    EpcotEric Member

    40
    0
    Dec 21, 2001
    St...
    I don't have more than 1 TiVo, however during installation, BHN doesn't need any info (host ID, etc.) from the TiVo to activate the TA, so I assume you can move it around. It is a bit of a pain to setup and sometimes takes about 10-15 minutes to boot and successfully pull channels.

    I asked about the 12 months free and they said no to me about 6 months ago. Oh well. They also didn't charge for the truck roll.

    Knight will probably do the install, not a BHN tech. When mine was installed in Largo, it didn't work initially (flashing LED). He was about to rip it out and schedule another visit (he had no idea what it even was). I told him to leave it and I'll call customer service and troubleshoot. The TA screen kept saying Initializing, so I assumed it was a good box.

    About 30 minutes after he left, just before I picked up the phone, the box synced up, authorized and started working.

    The only drawback to the TA is that you now get all the Digital Simulcast lower-end channels. Meaning that unless it's on a broadcast network, BHN blocks transfers.

    Good luck and enjoy the new channels!

    EPCOTEric, aka simba1994
     
  14. windracer

    windracer joined the 10k club

    11,580
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    Jan 3, 2003
    St. Pete, FL
    Cool, thanks for the feedback!
     
  15. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    Wow. That was an "interesting" install.

    First off, the contractor was 90 minutes late. I had a 12-2 window. BHN called at 1:30 and said he'd arrive at 3. At 3:30 I was just about call when he showed up.

    He was a nice guy, but had never done a CableCARD or TA install before. He let me do most of the driving and setup. First he gave me an S-Card so I asked if he had any M-Cards. After he found one I showed him the CC and Host IDs and he called them in. After 10 minutes the card still hadn't authorized so I had him call again. This time the card authorized right away.

    So far, so good.

    Then he gives me the tuning adapter. The Cisco STA1520 is a lot bigger than I thought it would be. First, no power adapter. He says they didn't give him one. He radios one of his buddies and they tell him just to grab any modem power supply. So he gets one from the truck, I check it to make sure it's 12V, and plug in the TA.

    He's still letting me drive (he has no idea how to set this up) so I remove the coax from the back of the TiVo, connect it to the TA, then use another short coax to connect the TA back to the TiVo. I ask him for the USB cable. He says you don't need it, you use either coax or USB. I'm skeptical, but have never used one of these before, so fine. I go into the TA menu on the TiVo, no TA detected. I tell him I'm pretty sure you need to use USB. I grab my box of cables and find a compatible one. Connect it to the TA and the TiVo and then I can get into the diagnostic menus. At this point I let the installer go because the TA was detected so I was pretty sure the rest would fall into place. Total install time was 30 minutes.

    Like EpcotEric, it took a while for the LED to stop flashing and the TA to initialize. But it seems to be working now, I can get the SDV channels I was missing before. Neat.
     
  16. Lampei

    Lampei New Member

    35
    0
    Feb 1, 2002
    Clearwater, FL
    @windracer,
    Yup, that's what happened when I first got my TA "installed". They force a truck roll on you, and then you have to do everything...they might as well just give let the TiVo people pick it up from an office :D
     
  17. windracer

    windracer joined the 10k club

    11,580
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    Jan 3, 2003
    St. Pete, FL
    Well, at least they didn't charge me for the truckroll. Otherwise I would have complained.
     
  18. Chris Berry

    Chris Berry New Member

    6
    0
    Jan 17, 2008
    Important Information about your Bright House Networks Service

    During the week of February 21st, a software upgrade will be applied to your Tuning Adapter to improve your viewing experience. This upgrade may result in a message on your TiVo box that says: "Tuning Adapter Connected” after the software upgrade. If you see this message, please follow the onscreen instruction to press “Continue” to resume viewing TV on your TIVO DVR and Tuning Adapter.

    In rare cases you may be required to reboot your TIVO DVR. Simply unplug your TIVO DVR from power followed by plugging it back in to reboot. Alternatively from the TIVO menu go to “Messages and Settings” and select “Restart or Reset System” choosing the “Restart the TiVo HD DVR” option.

    Thank you for being Bright House Networks customer!
     
  19. windracer

    windracer joined the 10k club

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    Jan 3, 2003
    St. Pete, FL
    Interesting ... did you receive that via e-mail? I didn't get a notice like that (yet).

    My current versions on the TA are:

    - FLASH: STA 1.0.0_1520_LR_F.0801
    - App(s): SARA v1.61.36.1

    Guess I'll see if any of that changes this week.
     
  20. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    Got a letter in the mail today from Brighthouse, more channels moving to SDV next month.

    Nothing I really care about except BBCA and maybe IFC. I have the one TA so no big deal still.
     

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