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Brighthouse Tampa - SDV coming!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by theaceman, Apr 17, 2009.

  1. Sep 4, 2009 #41 of 371
    scottopus

    scottopus New Member

    26
    0
    Oct 26, 2004
    Seminole, FL
    When I got home from work, I tried rebooting the TA and moving the USB to a different slot with no success. I went back into the Tivo TA diag screens and called Brighthouse. After finally getting to a real tech (Bob), I told him my TA was saying it was not authorized and the Opstatus was Disabled. I found this information under Account & System>Tuning Adapter>Tuning Adapter Diag>Nextpage>Tuning Resolver. He said that the TA was on my equipment list but wasn't on my "router" or something like that. He went on to say that he could see that the TA was disabled. He told me that this might take awhile since he's never done this. He tried a couple of different ways to get it working. About 10 minutes later, he said it's showing that it's authorized and ready. I keep refreshing the screen till I saw it change about 4 seconds later. I went back to the TA channel test. It was showing the acquiring channel screen:
    [​IMG]
    So I'm back in business for now. :D
     
  2. Sep 6, 2009 #42 of 371
    Gerry5000

    Gerry5000 New Member

    7
    0
    Oct 14, 2007
    What a nightmare! I will be returning to St. Petersburg in about three weeks after being away for five months. When I left there was no SDV. I dread going through what you just encountered. I had similiar problems with Brighthouse in setting up the cable cards. It took four visits to set up one M card properly.
     
  3. Sep 7, 2009 #43 of 371
    scottopus

    scottopus New Member

    26
    0
    Oct 26, 2004
    Seminole, FL
    Gerry5000,

    The only channels that I know are SDV are:

    Digital Channels
    745 - SPEED HD
    748 - CNBC HD+
    750 - BIO HD
    Sports Pack
    800 - FOX COLLEGE SPORTS ATLANTIC
    801 - FOX COLLEGE SPORTS CENTRAL
    802 - FOX COLLEGE SPORTS PACIFIC
    803 - NBA TV
    804 - TENNIS CHANNEL
    805 - OUTDOOR CHANNEL
    806 - FUEL
    807 - CBS COLLEGE SPORTS
    808 - NHL NETWORK
    809 - BIG TEN NETWORK
    811 - YES NETWORK
    812 - BRIGHT HOUSE SPORTS NETWORK

    The only reason I got the TA was for the Big Ten Network otherwise I would have waited.

    FYI- TA is still working
    [​IMG]
     
  4. Sep 8, 2009 #44 of 371
    Gerry5000

    Gerry5000 New Member

    7
    0
    Oct 14, 2007
    Thanks for the information. There appears to be fewer channels I need the TA for than I expected. I most enjoy the movie stations; sports does follow, but from what you say I can get most pro football.
    Thanks again
     
  5. Sep 23, 2009 #45 of 371
    trtsmb

    trtsmb New Member

    6
    0
    Apr 30, 2009
    On Sunday, just about all of our HD channels with Tampa Brighthouse and a few of the digital channels went to "Channel Unavailable". The only HD channels we are seeing are ABC/NBC/CBS/PBS/FOX. Syfy, TNT, all Discovery Channels, etc have become unavailable.

    Friday a tech is coming out to check. I have a feeling that BHN switched to SDV and is not admitting it.
     
  6. Sep 23, 2009 #46 of 371
    orangeboy

    orangeboy yes, I AM orangeboy!

    4,083
    0
    Apr 19, 2004
    East Moline, IL
    With letters to local and county government offices, as well as the FCC and state congressmen, Central Florida customers were able to get BHN to restore service to missing channels until Tuning Adapters were made available: http://tivocommunity.com/tivo-vb/showthread.php?t=383361

    Maybe some loud voices in Tampa can have a similar effect there!
     
  7. Sep 23, 2009 #47 of 371
    windracer

    windracer joined the 10k club

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    Jan 3, 2003
    St. Pete, FL
    I saw you posted over in the other thread as well. Hopefully they are not switching that large a range to SDV. I lost all the channels above 708 on Sunday too, but they came back by Monday night.
     
  8. Sep 23, 2009 #48 of 371
    trtsmb

    trtsmb New Member

    6
    0
    Apr 30, 2009
    Most of my channels reappeared a few minutes ago but I'm still missing MILH, CIN, CNBCHD and a few others.

    It'll be interesting to see what the tech has to say when he comes on Friday.
     
  9. Sep 23, 2009 #49 of 371
    windracer

    windracer joined the 10k club

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    St. Pete, FL
    I just noticed I can't tune to 750 BIOHD, so I wonder if that one has gone SDV. I can't remember if I got it before.
     
  10. Sep 23, 2009 #50 of 371
    TomRaz

    TomRaz New Member

    261
    0
    Feb 28, 2002
    Yes Wind, Channels, 745, 748 and 750 have gone to SDV and require a tuning adapter
     
  11. Sep 23, 2009 #51 of 371
    windracer

    windracer joined the 10k club

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    St. Pete, FL
    Ok, thanks. That matches with the channels I'm not receiving. Luckily I don't really care that much about those channels so I won't have to deal with the pain of getting a TA from BHN (for now).
     
  12. Sep 23, 2009 #52 of 371
    TomRaz

    TomRaz New Member

    261
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    Feb 28, 2002
    I have not really had any issues with my TA's and they are free for the first 12 months.

    Come join the fun :)
     
  13. Sep 26, 2009 #53 of 371
    megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    I'm getting really POd with my Bright House HD Dvr (8300Hd POS) and am verging on getting an HD TiVo.

    I want to troubleshoot even before I order.

    I'm in South Pinellas/near Beach area of St Petersburg. I'm accustomed to dropping by their office to exchange or pick up different boxes, and do my own install.

    I hate having someone come out for the cable cards. Is there anyway around this?

    Exactly what do you guys, who are experienced with the annoyances of BHN, recommend I "order" to be sure they have the correct equipment when they come? Is there anything I should do in advance to be sure they can install in one swell foop?

    Also, I'm confused by some newer terms e.g., TA -- Tuning adapter (why? what for?), SDV, etc. Any help elucidating will be appreciated -- and I'm doing a searc now.

    I plan to get upgrade space with an external drive. What experiences did you have when you did that.

    Thanks for insights! :D
     
  14. Oct 3, 2009 #54 of 371
    trtsmb

    trtsmb New Member

    6
    0
    Apr 30, 2009
    Do you know if any of the digital Tampa BH channels are SDV? Besides the HD channels you listed, we can't get 190, 191, 169, 170.
     
  15. Oct 3, 2009 #55 of 371
    windracer

    windracer joined the 10k club

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    Yeah, I don't get those either, so I'm guessing SDV.
     
  16. Oct 3, 2009 #56 of 371
    TomRaz

    TomRaz New Member

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    Feb 28, 2002
    Come on Windracer getting a TA is your destiny :)
     
  17. Oct 3, 2009 #57 of 371
    windracer

    windracer joined the 10k club

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    St. Pete, FL
    :)

    Like I said, until I'm forced to, because some channel I actually want to watch is SDV, there's really no need.
     
  18. Oct 4, 2009 #58 of 371
    megory

    megory Advanced TiVoOligan

    1,411
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    Jan 22, 2003
    BH, South...
    Dang. Sometimes I like 170 (C&I) I record Philly. It is a weird channel and has twin peaks etc. I wouldn't spend money for it though.

    So long as I can continue to record Sleuth, I'm okay. I love Bury the Lead.
     
  19. Oct 4, 2009 #59 of 371
    windracer

    windracer joined the 10k club

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    I think I've seen Twin Peaks on Chiller (168).
     
  20. Oct 15, 2009 #60 of 371
    scottopus

    scottopus New Member

    26
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    Oct 26, 2004
    Seminole, FL
    Well I got my bill and I was charged the $3.80 for the TA and $0.95 for an additional digital outlet. I called up Brighthouse about these overcharges. They said that everything was well documented and they would make the adjustments for those two charges. The CS operator said that when I made the second appointment, they forgot to include the 12 month free code to the work order.
     

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