1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Brighthouse Tampa - SDV coming!

Discussion in 'TiVo Coffee House - TiVo Discussion' started by theaceman, Apr 17, 2009.

  1. Sep 6, 2011 #201 of 371
    megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    Reconnected at 3:35. What a relief it was to be reassured here, as I poorly reported earlier. It was great to receive the message of the outage via iPhone, as computer access was too erratic to try after my first post. Especially concerned as a lightning strike killed our Vizio last Sunday, and just getting new one up and running.

    Thanks you all.
     
  2. Sep 9, 2011 #202 of 371
    windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    I just got the same letter again, four months later. I guess they never got around to switching those channels to SDV and are trying again as of September 12.
     
  3. Lenarro

    Lenarro USSB Forever!

    45
    0
    Mar 4, 2005
    Hudson, FL
    I was having the the same problems with SDV. My solution, and I have not had a problem since, was to:
    1: Cancel Brighthouse Tampabay.
    2: Get Verizon Fios.

    Everything has been great to date.:)
     
  4. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    That's great if FIOS is available in your area ... I've been waiting and waiting for it to get into my neighborhood here in St. Pete but no luck so far.
     
  5. sbiller

    sbiller Active Member

    1,915
    0
    May 10, 2002
    Tampa, FL
    Ditto. Verizon's support of CableCARD without SDV is the primary reason I would switch.
     
  6. megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    Double ditto. I thought they were putting in Verizon lines years ago. But brighthouse seems to have a monopoly here.
     
  7. Nov 4, 2011 #207 of 371
    windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    This might not be the best thread to post this in, but today I received an e-mail from Brighthouse announcing their new iPad app:

    http://care.brighthouse.com/Portal/...?uh=9120697415797342793&siteNodeId=4857&b=254

    Which can be downloaded from here:

    http://itunes.apple.com/us/app/bright-house-tv/id467135700?mt=8

    Interesting to see if a TA will be required. :D

    Of course, I downloaded it and fired it up here at work and got:

    "The programming you have requested is only available when you are accessing this video service in your home, using a cable modem authorized by Brighthouse Networks."

    Oh well.
     
  8. Nov 5, 2011 #208 of 371
    windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    Doh!

    "Bright House TV is not supported on 'jailbroken' devices. Please restore your iPad to factory defaults, then reinstall Bright House TV."

    :thumbsdown::thumbsdown:
     
  9. Nov 7, 2011 #209 of 371
    BHNtechXpert

    BHNtechXpert New Member

    94
    0
    Nov 7, 2011
    You are correct. You must be in your home (on your home network) in order to use the App.

    While I'm at it I would like to introduce myself...

    My name is Gary and I recently joined the Corporate Social Media Team at Bright House Networks as their Online Forums Manager. Some of you may already know me as Ispgeek here and other communities on the web however effective today my username will change to BHNtechXpert.

    The purpose behind this is to give everyone a consistent username across all online communities and to make it easy for you to identify that you are in fact speaking to an official representative of the company. My contact information will also be made available to each of these communities and I will also be working closely with each community operator to ensure that no question or situation is left unanswered.

    In the past year Bright House Networks has fully embraced Social Media (Twitter, Facebook) as a powerful tool to interact with and support our customers in near real-time. Your response to these enhanced interaction options has been nothing less than amazing. The next evolutionary step for the Bright House Networks Social Media program includes reaching out to online forums, blogs and other unique and exciting forms of online communication to be announced soon and this is where I come into the picture.

    My reach will include the entire Bright House Networks footprint (Florida, Alabama, Indiana, Michigan and California). If you have a technical issue, concern or anything that might cause your experience with Bright House Networks to be anything less than outstanding...or if you have a comment, suggestion or feedback on how we can improve our services or processes to better meet your needs I want to know about it.

    In addition to the above I’ll also keep you up to date on all the latest and greatest technology and services Bright House Networks has to offer including an occasional taste of coming soon technology and services and how to best utilize them in your busy lifestyles.

    I receive immediate updates from each of these communities and I will normally respond to inquires quickly. Feel free to private message me anytime and I look forward to working with you.
     
  10. Nov 7, 2011 #210 of 371
    BHNtechXpert

    BHNtechXpert New Member

    94
    0
    Nov 7, 2011
    You are correct. Jailbroken iPads will not be able to use the App.
     
  11. Nov 7, 2011 #211 of 371
    windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    Welcome! :up:

    Too bad. Apple's draconian app store policy at work, I'm guessing.
     
  12. Nov 8, 2011 #212 of 371
    BHNtechXpert

    BHNtechXpert New Member

    94
    0
    Nov 7, 2011
    I'm thinking more on the need to preserve DRM in general. A jailbroken device has the potential to have other things also broken if ya know what I mean.
     
  13. megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    Interesting. Another reason NOT to get an iPad. Silly me--I didn't realize that iPads were another ATT only product or that they required jailbreaking.
     
  14. BHNtechXpert

    BHNtechXpert New Member

    94
    0
    Nov 7, 2011
    Hi There...

    They aren't only an AT&T product anymore and jailbreaking is only required if you want to have full control over your iPad. That said I'm not an Apple fan (I'm a PC kinda guy) so it's not in my future. Looking forward to an Android hopefully this year.
     
  15. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    Not to get too off-topic, but you might be confusing jailbreaking with unlocking. Jailbreaking allows you to install apps and tweaks that aren't in the Apple-approved App Store. Unlocking is what lets you use a device that is locked to a particular carrier (like AT&T) on any carrier.

    In this particular case, Brighthouse is preventing their new app from running on a jailbroken iPad, presumably because they don't want the content (that I'm paying for anyway) getting off of the iPad via some jailbreak app.
     
  16. BHNtechXpert

    BHNtechXpert New Member

    94
    0
    Nov 7, 2011
    Windracer it isn't us that's worried about what you do with that content...It's the content owner. Nothing would make us happier than to be able to offer you cross platform connectivity to all the products we offer no matter where you are and eventually that day will come.

    We're kind of at a crossroads right now with technology and everyone is worried about getting their fair share. These issues will work themselves out eventually trust me...it's in everyones best interest to move in that direction. It will take time so patience is something we'll all have to hold onto at least for now.
     
  17. windracer

    windracer joined the 10k club

    11,580
    3
    Jan 3, 2003
    St. Pete, FL
    I'm not trying to start an argument here, but if that were true BHN wouldn't have the CCI byte set on all the digital channels that prevent me from moving recordings from one TiVo to another in my own home, even though they allow that with their own "whole home DVR" solution. I know that can't be the content providers requiring that since Verizon and even Comcast don't always have those copy-protect flags on.
     
  18. BHNtechXpert

    BHNtechXpert New Member

    94
    0
    Nov 7, 2011
    The Whole Home DVR does not move recordings anywhere. They stream from the host DVR. I think the bigger question is why hasn't Tivo come up with a method of streaming for it's customers? For what they charge you would think this would be on the A list of customer requests. As for what other providers do in the way of securing content I obviously can't comment on that.
     
  19. megory

    megory Advanced TiVoOligan

    1,411
    0
    Jan 22, 2003
    BH, South...
    Sigh, such annoyances. Thanks WR! I want to be able to share even HD content between TiVos!

    I just replaced my old BH modem, and the new one is a Netgear CGD24G with WiFi. I use a Linksys 54GS for TiVo and all my WiFi stuff. The BH Netgear came with no instructions or information and I had to peel off labels to discern exactly what model it was. I'm presuming that the WiFi on this is fairly useless to me and that the only way I can use this modem/router is as a modem. Correct?
     
  20. BHNtechXpert

    BHNtechXpert New Member

    94
    0
    Nov 7, 2011
    Why would the Netgear wireless be useless? It's the functional equiv of the 54GS.
     

Share This Page