I just called Bright House and they said they will only provide cable cards for TV's, not boxes. This is Manatee County. Anyone been able to get an install scheduled?
In theory, slightly better performance.Duke said:What's the advantage of the M-Card over the S-Card - one monthly card fee instead of two?
My M-Card was so new... first install of the M-Card in the Tampabay area... that BHN couldn't even tell me the monthly fee. It could be the same cost as the S-Card. I will let you know as soon as I get my updated bill.Duke said:What's the advantage of the M-Card over the S-Card - one monthly card fee instead of two?
Duke
Point is that the cable company feels that a tech should be on site to "pair" the card...seattlewendell said:Do you really need cable cards "installed"? i have a cable card in one of my TV's. The Comcast guy showed up. "installed" the card. Got on his cell and read the numbers that appeared on the screen to someone on the phone. 30 seconds later he was walking out the door and my TV was on. Wasn't that the whole point of cable card, that you don't need the cable company to install it?
Well as they say "your mileage may vary". I had absolutely no problem getting them to set up a truck roll to install my 2 CC's. The two installers who showed up (seems like a bit of a waste) were actually third party contractors. I asked them politely to follow the directions provided by TiVo w/ the Series3 precisely, which they did. They knew the number to call to get the cards paired and pinged. In my case at least it all went smoothly. What part of Florida are you in?TomRaz said:I was just about ready to purchase a Tivo HD but based on the nightmares with BH I guess I will wait a while
Sorry, I think this is a red herring. This MIGHT be the case in some instances, but not as a general rule.Dr_Diablo said:So, in the end, you might go to the Cable card menu and check what your EMM count is, an hopefully have better success in getting that count up, if the count is not at least 30 or better...
Yes, if BH uses ADS. If so, they need to flag your account as digital--enabled (or whatever flag they use for ADS (analog-digital simulcast). In some systems, you can "trick" the account by adding an HDTV converter on the account and then removing it.EpcotEric said:Is there a way to get the Cablecards to map to a digital frequency for those channels (just like the STB)? I am afraid to call BrightHouse with the fear or "I told you so" attitudes about the cable cards and that I should just get a BH DVR.
Yes, and the sad part is that even after a year for BH to get in step with adapting the Tivo unit into the program, they are still seriously lacking qualified installers whom have a working understanding of how to get the cable cards paired...Aiken said:I just had to point out that this thread is now one year old.
The important thing is not the installer, but who they talk to on the phone.drcomp said:I bought the new TiVo two days ago. I live in Bakersfield, and Bright House sent an installer out yesterday to install two S type cable cards, and neither he nor another installer he called could get them to work. I get no channels at all with the cards in the TiVo, but I can get all the analog channels with the cards out. Now today on the phone they tell me they are working on it, and to check back in a month or two. I guess the only thing I can do now is return the TiVo, which I really don't want to do.
Hey let me know what happens.. I am in the same boat as you with Brighthouse.... they are a bunch of idiots! I'm seriously considering lodging a complaint with the FCC... Bakersfield is a huge city.. they're not some small little cable company.drcomp said:I bought the new TiVo two days ago. I live in Bakersfield, and Bright House sent an installer out yesterday to install two S type cable cards, and neither he nor another installer he called could get them to work. I get no channels at all with the cards in the TiVo, but I can get all the analog channels with the cards out. Now today on the phone they tell me they are working on it, and to check back in a month or two. I guess the only thing I can do now is return the TiVo, which I really don't want to do.
Well I called Brighthouse and told them that my cablecards are not receiving the ADS. The guy on the phone "re-hit" my cablecards and had me reboot the TiVo, resulting in nothing new. So he scheduled a tech run.jfh3 said:Yes, if BH uses ADS. If so, they need to flag your account as digital--enabled (or whatever flag they use for ADS (analog-digital simulcast). In some systems, you can "trick" the account by adding an HDTV converter on the account and then removing it.
However, I would certainly hope that someone at BH would know if ADS is used, and, if so, how to flag your account as digital. (Once that flag is set, the proper mapping info should be provided to the CableCARD(s).)
However that channel is now simulcast in digital on my Brighthouse Set Top Box, as are MANY of the lower-end analog channels. My Set top Box gets these channels crystal-clear vs. my S3. Oh well. Guess I'll just wait for FIOS to rollout in Pinellas in the next year or two.windracer said:I'm not seeing the problem you're describing with the analog channels on my S3 (I'm in North Pinellas). The Weather Channel (63) is pretty clear, more clear than it was on my old S2. According to the Diagnostics screen it's definitely analog (457250KHz).
That's because the BHN STB cross-maps the analog channels to their digital equivalents. So when I tune to, say, channel 9, the set top box actually tunes to digital channel 609 (even though the channel indicator shows 9 on the STB).EpcotEric said:However that channel is now simulcast in digital on my Brighthouse Set Top Box, as are MANY of the lower-end analog channels. My Set top Box gets these channels crystal-clear vs. my S3.....
The CableCARD should be doing the same thing - if not, your cable company most likely doesn't have your account set up properly (e.g. listed as digital).Duke said:That's because the BHN STB cross-maps the analog channels to their digital equivalents. So when I tune to, say, channel 9, the set top box actually tunes to digital channel 609 (even though the channel indicator shows 9 on the STB).
When you select channel 9 on TiVo, it tunes to analog channel 9. It is not cross-mapping to 609 - wish it did.