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BRIEF HDMI handshake problem, every time I turn TV on

Discussion in 'TiVo Help Center' started by Ian, Apr 11, 2012.

  1. Ian

    Ian TBLBITW

    198
    0
    Mar 7, 2000
    NYC
    Hi all-

    Just upgraded from an HD XL to an Elite last night, and all is well, except every single time I turn on my Samsung (plasma) to watch TV, I get the "HDCP not enabled" warning for about 2 seconds, then it goes away.

    I'm using the same HDMI cable I used for the previous HD TiVo (which never once gave me that error), and I've already unplugged and replugged my TV.

    (edit: I also just upgraded to the newest TV firmware)

    Any ideas?

    Please help, thanks! It's a SMALL annoyance, but still, and annoyance.

    Thanks-

    -ian
     
  2. TZR916

    TZR916 New Member

    97
    0
    Mar 18, 2012
    Sacramento
  3. Ian

    Ian TBLBITW

    198
    0
    Mar 7, 2000
    NYC
    Hi-

    Thanks, I JUST updated the firmware... no good. Whenever I turn off and turn on the TV, it's two seconds of the error message, then all is good.

    I've also:

    a) tried a different HDMI input and
    b) changed HDMI cables.

    No difference.

    It's just every time I turn my TV on and off...

    Is this common, or should I swap out boxes?

    Thanks!


    -Ian
     
  4. MikeAndrews

    MikeAndrews Registered abuser

    14,222
    1
    Jan 17, 2002
    Northern...
    It'd not HDMI. It's HDCP.

    What? You didn't want the Tivo you paid for to check that the TV you paid for is OK for you to see the content that you paid for every time turn them on?
     
  5. westside_guy

    westside_guy Annoyingly ephemeral

    464
    1
    Mar 13, 2005
    The soggy...
    Careful, or people will think you're not a patriot.
     
  6. lillevig

    lillevig Hot in West Texas

    1,769
    0
    Dec 6, 2010
    San Angelo, TX
    Yes, it takes a short time for the TV to recognize that it has something attached to the HDMI. Just be glad that it isn't worse. I have one TV that consistently fails to activate the audio on the HDMI cable on first powerup. Finally gave up using HDMI on that box because I would always have to switch to a different TV input and then back to HDMI to get audio.
     
  7. shwru980r

    shwru980r Active Member

    1,893
    1
    Jun 22, 2008
    The problem must be with the elite, since that's the only component that changed. Verify that the HD XL doesn't still doesn't cause this issue on this TV. If all is well with the HD XL, then return the elite for a new one.
     
  8. Ian

    Ian TBLBITW

    198
    0
    Mar 7, 2000
    NYC
    The HD XL never once showed this error message in two years of operation, and having swapped out HDMI cables and trying another input on the TV, and udpating the TV's firmware and cycling the power, it's clearly something with either the new TiVo itself, or the particular combination of THIS model TV with THIS model TiVo.

    I guess my question is, is this something that DOES occasionally happen, and if it happens regularly for just 2 seconds, is it likely to get worse... or stay the same.

    I can absolutely deal with it the way it is now... but if this is just the taste of things to come, I'd better swap boxes while I'm still within 30 days!

    Thanks for your advice!

    -Ian
     
  9. MichaelK

    MichaelK New Member

    7,308
    0
    Jan 10, 2002
    NJ
    There are differences in HDMI/hdcp between the s3 hardware and s4 hardware. There ate some oddball combinations of tv's and different TiVo versions that cause these things to pop up. So while it MIGHT be one particular elite it could very well be all premier hardware won't get along with that TV perfectly.

    Ian- is the TV older? If so my GUESS would be you should be prepared that any premier will do this.

    I had a Panasonic that frequently went pink screen with an S3- needed input changes to force resync (or whatever) to fix. Kept the S3 and upgraded to a newer Samsung tv. No issues with the S3. Upgraded the S3 to S4 and all is still well on that Samsung too.

    My other setup is an older sharp TV. With s3 that would get snow effect sometimes requiring input changes to renegottiate handshake/sync/whatever. Same TV upgraded to S4 and don't see that anymore but now when it changes resolutions or certain screens i get annoying audio pops.

    So seems sometimes there's just little incompatibilities. And especially with older TV's.
     
  10. Ian

    Ian TBLBITW

    198
    0
    Mar 7, 2000
    NYC
    Hi-

    It's a 2009 Samsung Plasma... so relatively new, I think.

    But check this out. I just got home and tried yet another HDMI port (the 3rd I've tried)... and this time, no handshake problem.

    So if it's just a matter of using a different port, I won't worry about it.

    I'll do some more testing and report back!

    -Ian
     
  11. MikeAndrews

    MikeAndrews Registered abuser

    14,222
    1
    Jan 17, 2002
    Northern...
    Do you have an AV receiver in between? I had to make a direct connection on my OLED S3 or it would crash when the TV was powered off.
     
  12. Ian

    Ian TBLBITW

    198
    0
    Mar 7, 2000
    NYC
    Nope, I go direct to the TV.

    Just swapped inputs again.... HDMI 3 or 4, I get the handshake problem. HDMI 2, no problem. Never any problem with those inputs and the HD XL.

    Guess which input I'm going to leave the Premiere plugged into :)

    -Ian
     
  13. Ian

    Ian TBLBITW

    198
    0
    Mar 7, 2000
    NYC
    Hmmm, not so much... just got the message when i got home from the gym and turned on the TV, using HDMI 2.

    Guess I'll see about HDMI 1 now...
     
  14. MichaelK

    MichaelK New Member

    7,308
    0
    Jan 10, 2002
    NJ
    2009 ya would think should be "new enough." Good luck. Wish I could be more helpfull...
     
  15. Ian

    Ian TBLBITW

    198
    0
    Mar 7, 2000
    NYC
    Thanks, and Knock on Wood - seems to be OK with HDMI 1 now.

    Now that I've gotten different 'responses' from different HDMI ports on my TV, I don't feel I can say definitively it's the TiVo's problem... it may very well be the TV somehow.

    I'm just 3 days into my 30-day exchange period so I'll see how it goes.

    Thanks again!

    -Ian
     
  16. TZR916

    TZR916 New Member

    97
    0
    Mar 18, 2012
    Sacramento
    I would lean toward this theory. If you don't want to switch to component then you might want to insert something between the Tivo & Tv (like an AVR or active hdmi switch/splitter).
     
  17. unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC
    If you still have that S3 HD XL, test it with all of the TV's HDMI ports and see if there's any differences between them in how well the combination works.

    If so, then the TV is part of the problem.
     

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