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Bought Pro at SS for $51 off

Discussion in 'TiVo Roamio DVRs' started by HarperVision, Aug 23, 2013.

  1. donnoh

    donnoh Member

    776
    0
    Mar 7, 2008
    Just a point about Solid Signal. I ordered a Roamio Pro from them because of the price and also because their website said it was in stock. After nearly a week of going back and forth with them and finding out they never really had the Tivo Roamio in stock I cancelled the order.

    Fast forward to today when I went to pay my credit card bill, I found out that they had charged my credit card when I ordered the Roamio and not when they shipped it. As far as I know they can only charge me when they ship the item. They gave me a credit about a week later when I canceled the order.

    I'll steer clear of these people in the future.
     
  2. TC25D

    TC25D New Member

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    Aug 21, 2013
    Maybe one of the mods should close this thread and change the first post to indicate buying from SS is decidedly not a good idea.
     
  3. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    They're actually a very reputable company that has been mainly dealing with satellite customers like DirecTV and Dish. They get a ton of high praise from those customers on other forums and I've personally dealt with them on a few other occasions. I believe this is the exception with them, not the rule. I don't think they usually sell many tivos and this took them off guard with the number of orders, etc when the Roamio was released.
     
  4. jmr50

    jmr50 New Member

    46
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    Dec 27, 2003
    My order shipped today. It's inbound via Fedex Ground which predicts delivery on Tuesday. Slow and late, but they did ship.
     
  5. holycrap

    holycrap New Member

    13
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    Jan 1, 2009
    I just got notice that they shipped my order yesterday. It is coming from Oklahoma City, OK.
     
  6. jmr50

    jmr50 New Member

    46
    0
    Dec 27, 2003
    ditto
     
  7. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,443
    164
    Apr 17, 2000
    Nevada
    Kind of sh*tty that they claimed it was in stock and then took almost 2 weeks to ship, but at least it's on it's way now.
     
  8. jscozz

    jscozz New Member

    152
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    Sep 28, 2002
    3 business days passed since I cancelled it and no sign of a refund yet at my CC. I will have to call once again tomorrow... they swore to me that it would be processed that same day I cancelled.
     
  9. Bwatford141

    Bwatford141 Member

    109
    0
    Jan 5, 2012
    Raleigh, NC
    That sucks. I ordered mine on 8/26. They never actually processed the payment, only authorized the charge on my card.
     
  10. jmr50

    jmr50 New Member

    46
    0
    Dec 27, 2003
    Mine arrived today and is running nicely after some Verizon fun.
     

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