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Bought Pro at SS for $51 off

Discussion in 'TiVo Roamio DVRs' started by HarperVision, Aug 23, 2013.

  1. donnoh

    donnoh Member

    Mar 7, 2008
    Just a point about Solid Signal. I ordered a Roamio Pro from them because of the price and also because their website said it was in stock. After nearly a week of going back and forth with them and finding out they never really had the Tivo Roamio in stock I cancelled the order.

    Fast forward to today when I went to pay my credit card bill, I found out that they had charged my credit card when I ordered the Roamio and not when they shipped it. As far as I know they can only charge me when they ship the item. They gave me a credit about a week later when I canceled the order.

    I'll steer clear of these people in the future.
  2. TC25D

    TC25D New Member

    Aug 21, 2013
    Maybe one of the mods should close this thread and change the first post to indicate buying from SS is decidedly not a good idea.
  3. HarperVision

    HarperVision TiVo's Italian Cuz!

    May 14, 2007
    They're actually a very reputable company that has been mainly dealing with satellite customers like DirecTV and Dish. They get a ton of high praise from those customers on other forums and I've personally dealt with them on a few other occasions. I believe this is the exception with them, not the rule. I don't think they usually sell many tivos and this took them off guard with the number of orders, etc when the Roamio was released.
  4. jmr50

    jmr50 New Member

    Dec 27, 2003
    My order shipped today. It's inbound via Fedex Ground which predicts delivery on Tuesday. Slow and late, but they did ship.
  5. holycrap

    holycrap New Member

    Jan 1, 2009
    I just got notice that they shipped my order yesterday. It is coming from Oklahoma City, OK.
  6. jmr50

    jmr50 New Member

    Dec 27, 2003
  7. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    Apr 17, 2000
    Kind of sh*tty that they claimed it was in stock and then took almost 2 weeks to ship, but at least it's on it's way now.
  8. jscozz

    jscozz New Member

    Sep 28, 2002
    3 business days passed since I cancelled it and no sign of a refund yet at my CC. I will have to call once again tomorrow... they swore to me that it would be processed that same day I cancelled.
  9. Bwatford141

    Bwatford141 Member

    Jan 5, 2012
    Raleigh, NC
    That sucks. I ordered mine on 8/26. They never actually processed the payment, only authorized the charge on my card.
  10. jmr50

    jmr50 New Member

    Dec 27, 2003
    Mine arrived today and is running nicely after some Verizon fun.

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