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Black Screen; No Recording

Discussion in 'TiVo Premiere DVRs' started by Teeps, Apr 1, 2014.

  1. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    This morning I discovered my XL4 was in the Black Screen (live tv) condition.
    Tivo Central & Menus were visible and functional.
    Recorded materials would play.

    No programing was recorded Sunday after 7pm.
    No programs recorded on Monday!

    Restarting (tivo help menu) restored live tv function.
     
  2. tatergator1

    tatergator1 Active Member

    1,523
    6
    Mar 27, 2008
    Columbus, Ohio
    Couple questions first. Do you use a Tuning Adapter? What is the firmware version of your CableCard?
     
  3. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Yes time warner foisted the cussed tuning adapter on us a couple of years ago.

    I don't see a firmware ver listed.
    There is a firmware downloads page.
    But no specific line that says this is the firmware for the CC.
    Near the bottom of this page is Status: no upgrade required.
     
  4. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Called time warner.
    Short story: rebooting tuning adapter returned channels.
     
  5. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Same problem again.
    Same solution.

    But this time I called TiVo and they said the tuning adapter is faulty....
     

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