1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Bad audio from Tivo? / "Intermittent" "squealy" audio / "Kazoo" Audio

Discussion in 'TiVo Help Center' started by mrcoaster, May 2, 2002.

  1. May 2, 2002 #1 of 228
    mrcoaster

    mrcoaster Tivomaniac

    250
    0
    Jan 25, 2002
    Greensboro, NC
    Hi.

    Love my Tivo's....all 3 of them! Have an occasional problem from one though. The ATTivo. Had it a few months and every so often (probably around once a day for a total of an hour?), the audio becomes very tinny. A little high pitched squeal....not quite static, but sort of like the high pierced sound you might get at the edge of an AM radio signal? Don't know if this makes any sense, but.....

    It only happens here and there. It might start up 20 mins into one show and run the rest of the show, but not happen again. Might start and then stop 20 mins later. Sometimes it's there, sometimes not. It's not the cable. Like I said, I have 3 Tivos and it ONLY happens on recorded shows on the ATTivo and with live TV on that Tivo. It's an audio problem I have narrowed down to ONLY happening with that one. It's not so annoying that things are unwatchable, but it is annoying and makes it tough to work the sound. Loud enough so I can hear the dialogue, but not so loud as to get too much of the squeal.

    Fortunately, it really doesn't happen much. Like I said....an hour, probably less total time during the day. Still, wondering if anybody else has ever had a problem like this or if there's a fix....besides sending it in?
     
  2. May 2, 2002 #2 of 228
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,485
    175
    Apr 17, 2000
    Nevada
    Hmmm... Well the Series 1 and Series 2 units do use different hardware so it's possible that the Series 2 unit is picking up interference that your two Series 1 units are ignoring.

    Next time it happens during live TV try changing the channel and then changing it back. If it's still there then you know it's some sort of outside interference. If not then there is probably something wrong with your TiVo and you may have to send it in for exchange/repair.

    Dan
     
  3. May 16, 2002 #3 of 228
    gmarch

    gmarch New Member

    10
    0
    May 14, 2002
    As posted in another thread, I have the same situation.

    I have narrowed it down to the fact that the TiVo Series 2 is recording while I am watching.

    When the recording is over, the tinny sound goes away.

    I was recording at High and Medium quality.

    My s/w is 2.0.1. I have the audio coming in from the audio out of my analog Cablevision cable box (cft-2000 I think) and going through a Yamaha RXV995.

    /greg
     
  4. May 16, 2002 #4 of 228
    crc

    crc New Member

    1
    0
    Apr 16, 2002
    Stoughton, MA
    I had this problem with my Series 2 TiVo (not AT&T - the 60 hour one) when I first got it. I think somebody else here aptly described it as listening to people talking through a kazoo. It was intermittent -- not every recording had the problem.

    After suffering through a few recordings, I finally just rebooted the thing. That was about a month ago. Since then, I haven't had any problems (cross fingers, knock on wood...).
     
  5. May 21, 2002 #5 of 228
    rinse78

    rinse78 New Member

    1
    0
    May 21, 2002
    I am having the exact same problem. I have had 2 AT&T series 2 boxes now. The first one I had to send back because color blobs were appearing all over the screen. My new one now has this audio problem. It sounds like everyone is talking through a kazoo. It doesn't happen all of the time, but enough to make it annoying. If anybody has a solution to this problem, please post.
     
  6. May 21, 2002 #6 of 228
    aressa

    aressa New Member

    31
    0
    May 9, 2002
    I've seen a few of these "Bad Audio" threads, and I'd like to mention that I have never encoutered the "Tinny" problem, BUT, on some shows the audio level is VERY low. I've noticed it the most on animation (but it may be the CHANNEL, not the show: Cartoon Network).

    Any ideas? I was going to wait for 3.0 and see if that fixes it (since it is not a huge problem, just turn up the audio).

    A
     
  7. Jun 1, 2002 #7 of 228
    robbham

    robbham New Member

    5
    0
    May 21, 2002
    this problem is happening on my series2 as well. i've got 3.0. changing the channel doesn't help. anyone know of a fix? this is really awful.
     
  8. Jun 1, 2002 #8 of 228
    robbham

    robbham New Member

    5
    0
    May 21, 2002
    they have not heard of the problem before. i'd recommend everyone with this problem contact tivo to alert them of the issue. plus, they'll be able to provide you with a case number regarding the problem (which will cover you in the event you need a new tivo, etc.).
     
  9. Jun 2, 2002 #9 of 228
    waruwaru

    waruwaru Ultrasensitive

    4,923
    0
    Mar 2, 2002
    California
    I also have an AT&T Tivo, and I have seen the problem you are talking about. Sometimes the sound from Tivo is alot lower. In my setup, I connected my Tivo's RCA out (not S-video) to the TV, and I also connected the Tivo's coax out to the VCR so I can tape Tivo recordings. Anyways, when I have the sound problem, I switched the TV input to VCR to see if the same problem exist. Interestingly, it seems that the sound level from the VCR is fine. So, to me, I think it's a problem on the RCA output circuit. Other observations/opinions?

    Waruwaru
     
  10. Jun 17, 2002 #10 of 228
    topolski

    topolski Can't Remember

    21
    0
    Jun 15, 2002
    Hillsboro, OR
    I have experienced this for the first time today, on programs that were recorded last night. It happened again as I was watching a program that I was recording, so I called this in today.

    It occurred as I was recording "All The President's Men." Although the program started fine, about 45 minutes into the program, the audio became tinny and funny, like someone was talking through a kazoo. Pass-through audio was fine (verified by setting the system on "Stdby").

    They had me switch from Composite inputs to Cable and back, no change. This switch caused the recording to stop, although it was still tinny (no change).

    They then had me remove the power (as it was recording!!) and then plug it back in 15 seconds later. (Wow, is that really safe?)

    After the box rebooted, the audio was fine. I'm not convinced that I fixed anything at all -- I'm pretty sure I'll see the problem back again.

    I have an unmodified AT&T Broadband-branded Series 2 Box running software version 2.0.
     
  11. Jun 17, 2002 #11 of 228
    topolski

    topolski Can't Remember

    21
    0
    Jun 15, 2002
    Hillsboro, OR
    It occurs to me to ask, for anyone else reporting this problem, when their last reboot/restart was?

    The reason I'm asking is I did restart my TiVo yesterday, after seeing "Pending Restart" ... and then the problem started to happen.
     
  12. Jun 17, 2002 #12 of 228
    mike11530

    mike11530 New Member

    2
    0
    Jun 15, 2002
    Gang,

    Y'all are not imagining things. I am pretty frustrated myself.

    I'm on my THIRD Series 2 - I had to bring two DOA Series 2's back to the store. I'm 95% finished with the setup - registered with Tivo and everything. The box has been burned in for about two hours now, and just now, the audio is producing a "tinny sound." Just like everyone says, like someone is talking through a kazoo.

    Some channels are worse than others, but all channels exhibit the bad audio. I switched from composite to RF cables, and the RF cables actually made it worse.

    I'm connected via a Scientific Atlanta dig. cable box, and when I remove the Tivo unit from the equation, the audio is fine. So it definitely is the Tivo unit.

    Someone from TIVO better address these quality issues - I'm way frustrated right now. Does anyone have any additional suggestions?

    Thanks,

    Mike
     
  13. Jun 17, 2002 #13 of 228
    mike11530

    mike11530 New Member

    2
    0
    Jun 15, 2002
    Gang,

    Well, I'm back, and the misterious kazoo audio has gone away. I left the unit running (still burning it in), and it was 'kazooing' for about four hours.

    These Tivo 2's are REALLY FLAKY.

    Rgds,

    Mike
     
  14. Jun 18, 2002 #14 of 228
    ewilts

    ewilts Who, me?

    1,005
    0
    Feb 26, 2002
    Mounds View, MN
    I see this consistently. I've got the TiVo connected via s-video to my new Sony STR-DE685 receiver and the audio to my TV which then goes back to the receiver (allows me to switch video inputs on my TV and still get the right sound). The volume level on the TiVo is considerably lower than the level from the receiver's tuner.

    I mentioned this to a coworker who has a Sony STR-DE485 and a Direct TV TiVo and he's got the same issues.

    Is the sound level on the TiVo adjustable? The receiver doesn't allow me to control the level until after I change the source and I can blast out my ears switching from the TV input to the tuner.

    Thanks,
    ..../Ed
     
  15. Jun 24, 2002 #15 of 228
    pting

    pting New Member

    1
    0
    Jun 23, 2002
    Charlottesvi...
    I've had my TiVo only a few days now... I had this problem too right out of the box -- it was fairly constant, only going away (randomly) for short periods of time. I isolated it to the right channel of audio - disconnecting the right channel made it go away. It was definitely TiVo - RF input, S-video input and RCA input all ended up with the funny "talking like through a kazoo" sound. Audio through other means was always normal.

    After reading about it on this board, I restarted the TiVo and the problem went away. We'll see how long it lasts without reappearing.

    Anyone else found any more information or heard anything from Customer Service?

    Paul
     
  16. Jun 24, 2002 #16 of 228
    Ciannait

    Ciannait Generic Geek Girl

    40
    0
    May 15, 2002
    Mountain...
    Yup. MFS is a journalling filesystem. This means it writes all changes to an "intent log", and when the TiVo boots it checks the intent log to see what data changes it hadn't committed yet, and either commits them to the filesystem, or clears the log. This means, you don't lose data, even when you unplug while it's recording. The worst that'll happen is that you'll have interrupted your recording! :)
     
  17. Jun 28, 2002 #17 of 228
    topolski

    topolski Can't Remember

    21
    0
    Jun 15, 2002
    Hillsboro, OR
    So my problem mysteriously disappeared with a power-off, power-on reboot and has never resurfaced since. I guess that's the workaround.
     
  18. Jul 6, 2002 #18 of 228
    jlb

    jlb NCC-1701-D

    8,154
    9
    Dec 13, 2001
    Newburyport, MA
    Hi.

    I have an AT&T TiVO that I bought in January. No problems at all. About five days ago I played back a recording and the audio sounded, how should I say this, squealy,almost a high pitched digitzed sound. I figured it was just that channel at the time of recording.

    Then a few days later it happened at another time on a different channel.

    Ruled interference from the air conditioner as it was not running the second time. No other appliances or anything that would appear to be causing interference.

    Machine is no where near being too hot. Thanks to the rolled paper trick I have my TiVO operating at 42 degrees frm its previous, but supposedly safe high of 51.

    Well, tonight while going into TiVO live TV, I heard the sound again. I channel flipped and it was on all channels. I did not try going to straight cable, but a restart did clear the noise. So its likely not the signal. I do have the cable split between my TV/VCR combo and the TiVO, but there is no signal amplifier or anything in the loop. I have not checked connections in the basement, but when I prepped for TiVO back in January, I made sure all my connections were solid.

    I know there is another post in this forum about an audio hum a user was getting on one channel, but this seems different.

    Anyone have ideas? I really don't feel anything drastic is wrong. There have been no other signs that would point to a major failure or issue, but I am still a little concerned nonetheless. Even though I am still well under warranty I would hate to be without my TiVO for too long......

    Thanks ahead of time for your thoughts..............
     
  19. Jul 7, 2002 #19 of 228
    JeremyH

    JeremyH New Member

    2
    0
    Jul 7, 2002
    I too have had this problem with my TIVO Series 2 box running v 3.0. One day I flipped on the TIVO and TV and noticed a high pitched hum and 'squeally audio' over the normal audio, on all channels. The problem sounded like signal dependent static (noise which followed the audio level). Initially, I thought I had a ground loop or something. So I stripped my system down to just the cable line, TV and TIVO. Connecting the line straight to TV produced clear audio. Going through the TIVO gave me the hum/squeal. I rebooted TIVO and the problem went away. I suspect the audio processor fixed itself during its re-initialization during reboot. It made me a little nervous, but I haven't had it since (3-4 weeks). If it is *fixable*, it would be wise to make these types of problems as visible as possible to TIVO engineers, detailing any information leading to the behavior.
     
  20. Jul 7, 2002 #20 of 228
    jlb

    jlb NCC-1701-D

    8,154
    9
    Dec 13, 2001
    Newburyport, MA
    Glad to know I am not alone. This makes feel a little better. However, is it a 3.0 thing, i it a Series 2 thing, a combination, etc......Let's hope it's just nothing too big.....
     

Share This Page