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At this point... OOH Streaming is Pretty Much UNUSABLE

Discussion in 'TiVo Roamio DVRs' started by gbruyn, Nov 21, 2013.

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  1. Nov 25, 2013 #21 of 148
    mburnno

    mburnno New Member

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    Oct 1, 2003
    I would have to agree with you on this one. I have never gotten the stream to work even in the house. I see all the buttons and the app even knows I have two roamio's but when you go to set it up it just fails. I never had this happen with the premieres with the add on stream. I still think TIVO has a ways to go to make this a solid product. It may work for some of us but not for me.
     
  2. Nov 25, 2013 #22 of 148
    bradleys

    bradleys It'll be fine....

    3,755
    26
    Oct 31, 2007
    Quality when it works is fantastic...

    I pretty consistently loose connectivity to the stream during playback, both inside and outside the home.

    Sometimes it seems the connection is easily reestablished, other times I have to rerun setup. If I am out of the home and it looses connection - I am done until I am back at home and can re-run the setup procedures.

    It almost seems like the stream is recycling for some reason...
     
  3. Nov 25, 2013 #23 of 148
    tomhorsley

    tomhorsley Active Member

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    Jul 22, 2010
    Well, I can definitely report that streaming works better to an iPad than it does to a Nexus 7 :).
     
  4. Nov 29, 2013 #24 of 148
    dmaneyapanda

    dmaneyapanda Member

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    Jan 16, 2000
    princeton,nj
    My experiences trying to stream OOH so far this holiday weekend have been poor.

    While streaming, I rarely get above 2 dots on the quality meter, and even then it was frequently pausing for tens of seconds to re-buffer. Completely unwatchable.

    So I switched to downloading content. I queued up 7 hour long shows that I thought I might want to watch at some point this weekend, plugged my ipad in for power, covered up the screen with a book so it wouldn't keep me awake, then went to bed.

    Waking up the next morning, 1+ show had downloaded before some blip knocked the connection offline. So I spent the next day babysitting the download. I had to restart the download process 2 or 3 more times during this period. And speed was terrible - it would routinely take 2 hours to download a 1 hour HD show in Best quality. This is not a user friendly experience.

    Speedtest shows 15M down at my viewing location and on my viewing device, and 5-10M up from my home network. So I don't think LAN or WAN bandwidth at either endpoint was the issue.

    Suggestions for improvement:
    * Fix streaming quality. Eliminate the proxy, allow direct connects.
    * Once apple allows it, allow downloading to happen while the app is in the background and/or overnight without the screen being on
    * Once apple allows it, allow downloading and streaming via LTE
    * Should have some way to set a default quality when you're downloading. Having to switch each new request to High is annoying.
    * Dramatically improve the app's capability to automatically resume queued downloads after a momentary blip in network connectivity
    * Correct the draconian policy of not allowing streaming or downloading of copy once material to devices. I've read that other digital devices (not to mention SlingBox) are not this strict about implementation; assuming that is true, TiVo may have some leeway here, especially for streaming (which is the ideal usage anyway, if quality/bandwidth issues can be corrected). I'm lucky in that I have Comcast, so my regular network shows are available to me OOH. But none of the pay channels are, obviously.

    [edit: I just tested streaming again now, and am getting 4-5 of 7 dots on quality. So maybe it was just a transient issue that evening, but hard to say for sure.]
     
  5. Nov 30, 2013 #25 of 148
    beobuff

    beobuff Member

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    Feb 6, 2009
    SEMA
    I finally got around to trying OOH streaming, and it worked fairly well for me. After the initial buffering, the streamed content ran without a hitch to both a first-gen iPad and an iPhone 5. The video image was acceptable, with four quality dots out of seven. 30 second fast forward was a bit sluggish, taking about five seconds to get through the 30 secs, but certainly preferable to suffering through the commercials. Perhaps it was also my imagination, but the audio quality also seemed to be of somewhat lower quality, compared to downloaded and stored programs I brought from home. Anyone bothered by the lower video and audio quality can always download the programs for later viewing.
     
  6. Nov 30, 2013 #26 of 148
    gbruyn

    gbruyn Member

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    Mar 20, 2012
    I'm still having problems with both downloads and streaming when away from home. In home, everything seems to work great.

    Last night, I tried downloading a 30 minute show. It failed the download 4-5 times. One time after it failed, I tried to restart and then it couldn't find the stream. I had to stop the Tivo App, re-signin and then setup the streaming again.

    My Roamio Plus is wired to a higher end Linksys E3000 router (gigabit connection) and is assigned a static IP. My internet connection rarely has any issues and I consistently get 35 down and 5 up.

    When I last talked to Tivo about this issue a few weeks ago, they admitted there were problems and they were "looking into it". I was hoping that the app update fixed some of these issues but it hasn't. My only hope is that the PROXY SERVER on Tivo's end is causing issues for some of us. I'm looking forward to when they switch the switch on for direct connection to our boxes.

    Until then, I'll live with the half-baked and frustrating experience. If anyone else has any suggestions on what other steps I can take, I'm all ears!
     
  7. Dec 6, 2013 #27 of 148
    jimmypowder

    jimmypowder New Member

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    Oct 24, 2013
    The streaming is so bad outside the home that it convinced me to buy a Slingbox 350 for 120 bucks on Amazon,hard wired it and attached to my Roamio and it works great.
     
  8. Dec 6, 2013 #28 of 148
    jimmypowder

    jimmypowder New Member

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    Oct 24, 2013
    Look I have 100 mbps downloads and 20 mbps UPLOAD at my house and its been pretty bad outside the home .

    I set a DHCP reservation for the Tivo Roamio PLus and opened some ports
    so Ive done everthing on my end. My slingbox works flawlessly and both are hardwired to my router.

    I know what I'm doing with internet connectivity and the Tivo streaming aint ready for primetime.
     
  9. Dec 6, 2013 #29 of 148
    moyekj

    moyekj Well-Known Member

    11,261
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    Jan 23, 2006
    Mission...
    Agreed, for streaming Slingbox is orders of magnitude better. Perhaps if/when TiVo eliminates the need for a Proxy things will improve, but I doubt it will ever be as good as Slingbox for streaming. The only problem I have with it is very laggy controls. What works well for me lately is using iOS App download and then watching while downloading. That way you get instant response to trick play functions and if you have a good connection you don't have to let the download buffer very long before you can start watching without interruption.
     
  10. Dec 6, 2013 #30 of 148
    MikePA1

    MikePA1 New Member

    71
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    Nov 15, 2013
    So you're calling dianebrat,and me, liars. Classy. :rolleyes:
     
  11. Dec 6, 2013 #31 of 148
    dianebrat

    dianebrat drastically off narrative TCF Club

    10,323
    133
    Jul 6, 2002
    boston'ish
    And I have significantly lower internet service levels and my unit works fine and I deem MY performance "just fine"

    I'm not saying that you don't know what you're doing, I'm not saying that you're not having issues, what I'm saying that your experience is not transferable to ALL the other streaming users.
     
  12. Dec 6, 2013 #32 of 148
    geekmedic

    geekmedic TiVo Fanatic TCF Club

    543
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    Apr 4, 2003
    Atlanta, GA USA
    Perhaps it's more to do with latency and packet loss that makes the quality so poor.
     
  13. Dec 7, 2013 #33 of 148
    jimmypowder

    jimmypowder New Member

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    Oct 24, 2013
    Another thing . I have multiple times been away from home , hopped onto a friend's wifi only for the Tivo app to act as if I never setup out of home streaming , asking for email address and password . At that point your dead in the water.
     
  14. Dec 7, 2013 #34 of 148
    MikePA1

    MikePA1 New Member

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    Nov 15, 2013
    With every additional post, you prove your OOH problems are unique to you, yet you continue to insist they're widespread and insult people who are not having problems. Perhaps you need a timeout.

    For the second time in three weeks, I've used the WiFi in the same hotel in Pittsburgh to watch episodes of NCIS-LA, NCIS and Blacklist on my iPad.
     
  15. Dec 7, 2013 #35 of 148
    jimmypowder

    jimmypowder New Member

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    Oct 24, 2013
    I never say in any of my posts the issue is widespread because I don't have the answer to this . Please provide me with my quote where I say it's widespread . You won't find it . The reviews at the Apple Stire certainly reflect there are others with issues . Tivo streaming out of home in my experience is garbage . In fact I just bought a Slingbox I was so disappointed with it.
     
  16. Dec 7, 2013 #36 of 148
    sneagle

    sneagle Addicted Member TCF Club

    2,215
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    Jun 11, 2002
    New York area
    This happened to me once. My guess is it was during the TiVo network issues.
     
  17. Dec 7, 2013 #37 of 148
    jimmypowder

    jimmypowder New Member

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    Oct 24, 2013
     
  18. Dec 8, 2013 #38 of 148
    jimmypowder

    jimmypowder New Member

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    Oct 24, 2013
    C133 messages up the kazoo too . Probably dozen of them in two months . That renders the app useless as well .

    I should have bought a basic Roamio with no stream .

    The TiVo streaming is so buggy it convinced me to buy a Slingbox , which works great and will be what I use outside the home .
     
  19. Dec 8, 2013 #39 of 148
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,652
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    Feb 28, 2001
    North...
    What is your evidence that more than one bug exists, and that the single bug is not sparked by YOUR particular environment (your router, your ISP, your LAN)?

    Despite your denials, you are make unsubstantiated general claims about the software (that works for most people much better than it works for you). You can't claim it is "so buggy" without evidence that numerous bugs exist, and you haven't done so. You can't claim that streaming is not ready for prime time without showing that the problems exist for numerous people other than you (are wide-spread). TiVo would certainly be considered ready for prime time if you were the only person having problems; the world does not revolve around your problems, as I'm sure you will agree. So you are making claims about how wide-spread the problems are and at the same time denying this fact.

    Let's get a figure out of you. What percentage of folks have to have problems that make it unusable for you to consider the software not ready for prime time?
     
  20. Dec 8, 2013 #40 of 148
    jimmypowder

    jimmypowder New Member

    254
    0
    Oct 24, 2013
    Just got outside the home again .. Just this second . All the watch buttons are greyed out... Again Lol .

    Dead in the water
     
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