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Any tuning (black screen) problems reported with Roamio?

Discussion in 'TiVo Roamio DVRs' started by thyname, Aug 24, 2013.

  1. thyname

    thyname Member

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    Dec 26, 2010
    N. Virginia
    This problem is widely reported with Premiere 4 and tuning adapters, including myself. It basically means that tivo will fail to tune to channel occassionally and it will display a blank screen. A few channel Up Down moves will display the said channel.

    Anybody has experienced this problem with Roamio?
     
  2. moyekj

    moyekj Well-Known Member

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    Jan 23, 2006
    Mission...
    I get that problem occasionally with Elite but so far so good with Roamio. In fact signal strength & SNR numbers are high and RS corrected/uncorrected are low which is a good sign. But really need to give it a couple more weeks before claiming victory over that nasty Elite/XL4 issue. I have an inkling the tuner chip being used is no longer Maxlinear which would be a good thing.
     
  3. Goldwing2001

    Goldwing2001 Goldwing2001

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    Sep 30, 2006
    Honolulu,...
    Yes, I'm seeing this issue on mine (Roamio Pro). This has happened on my previous Elite, but very rarely. I've been using the Roamio Pro for three days now and I have encountered black screens each day so far.
     
  4. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    The one where you get the v56 error and have to reboot?

    I just had that happen on my Elite again. Seems to be happening more frequently in the last few months.
     
  5. thyname

    thyname Member

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    Dec 26, 2010
    N. Virginia
    That is definitely a Tivo software problem, unfortunately never acknowledged by Tivo, who always blame the cable company. I have done everything that I could with Cox: changed TA and cable cards, checked the signal, lines, repair cc over and over, etc. It keeps happening. I am fed up with my P4, to the point of switching to Cox new 6 tuner dvr.
     
  6. grey ghost

    grey ghost Member

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    Been playing it since yesterday morning(24/7) and I haven't seen any such black screen
     
  7. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I think the problem might have to do with watching/recording SDV channels. I just had it happen this morning. Yesterday I had intentionally switched all 4 tuners to an SDV channel just to verify they all worked because I was reading about how some cable companies are still using old firmware on their TAs.
    Anyway I normally don't record many SDV channels because none of out HD channels are SDV, and I rarely record anything that's not HD. But it seems like the last few times this has happened it's been after I recorded something on an SDV channel, like SciFi.

    When I get my Roamio Pro I'm going to set up a bunch of recordings on SDV channels and see if I can force it to get this problem. If it does I'll report back.
     
  8. MeInDallas

    MeInDallas Member

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    Dallas, Texas
    I hate to hear this is STILL going on! I was really hopeful that with the new hardware this wouldnt pop up again, or had gone away. I dont guess Tivo will ever acknowledge this issue. Well thank God I didnt buy one right off the bat, I've been itching all week to pull the trigger on one. I think ill wait until the base model goes down in price a little and get one for OTA, if I do that at all. Very disappointing news.
     
  9. MeInDallas

    MeInDallas Member

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    Dallas, Texas
    Just for kicks, I had set mine up with just the card card and no tuning adapter, unchecked all SDV channels, and just let it run that way for like a month, and the issue never happened, not one single time. Hooked up the tuning adpater again, put all my SDV channels back in the list, and withing a day it began happening again.
     
  10. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I'm not sure it is. There are two black screen issues I've seen. This one, which really sucks and requires a full reboot, and one where when you turn on the TV for the first time you're presented with a black screen until you you hit a button on the remote. It's unclear which one the Goldwing is talking about.
     
  11. monkeydust

    monkeydust New Member

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    This issue sounds very similar to what I reported a few days ago. I haven't done any testing in a few days but last time I checked, all my channels I checked were working. Could be an issue that resolves itself over time or there is a systemic issue here that is becoming more evident with these six tuner machines.
     
  12. MeInDallas

    MeInDallas Member

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    Well I hope its not the same one I had. If thats what it is then it would be such a deal breaker for me. I'm still fighting with my XL4 almost on a daily basis.
     
  13. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    With the v56 error once it happens it does not resolve itself unless you manually reboot. So even if they just added a way for it to fix itself that's a step in the right direction. Although I hope this is just a misunderstanding and this issue isn't happening on the Roamio. I was really hoping this was a hardware issue and would be fixed with the new box.
     
  14. MeInDallas

    MeInDallas Member

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    Dallas, Texas
    The issue I have mainly seems like its something to do when the channels changes, like the tuning adapter or Tivo dont change in sync with one another, one changes faster than the other, then the Tivo thinks theres no signal there, so it gives an error. When it changes on my HTPC it changes so fast, like almost immediately, and it never gets an error. Then sometimes on the Tivo it gets to where it will not tune any channels at all, and I have to pull the power to the tuning adapter and Tivo, then turn it all back on again. That was my hope, that with new hardware and faster processor it wouldnt show its head again. I guess we need more info on whats going on.

    I used to have it in my big TV room where I sit down to relax and watch everything, but I moved it to my office to where it doesnt matter. I just cant trust it anymore to record all my shows.
     
  15. thyname

    thyname Member

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    Dec 26, 2010
    N. Virginia
    I don't mind the problem when watching live tv. A quick channel up or down will fix the problem, and it will tune the channel I want in 2-3 tries. The big problem is when I set something to record and it records nothing, just blank.

    And it happens to non- SDV channels, like AMC last Sunday with Breaking Bad.

    This issues is heavily discussed here under Premiere section. I never had it with my old first generation 2 tuner Premiere. Only when I got the P4
     
  16. Goldwing2001

    Goldwing2001 Goldwing2001

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    The black screen issue I'm having is sometimes when changing channels (SDV channels) I get a black/blank screen. But, it I change to another channel, then change back to that channel i get a picture this time.
     
  17. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Ok good. That's not great, but it's better then the v56 error that requires a complete reboot of the TiVo to fix.
     
  18. CoxInPHX

    CoxInPHX COX Communications

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    Phoenix, AZ
    Before you do, you should really research the new Cox 6 Tuner DVR,
    Lots of complaints of missed recordings, 1 minute recordings, tuner unavailable, etc, etc...

    http://forums.cox.com/forum_home/tv_forum/f/4.aspx
     
  19. thyname

    thyname Member

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    Dec 26, 2010
    N. Virginia
    Thanks for the post. I am aware of these problems as I read Cox Forums as well. I think the best thing to do is wait.
     
  20. jellyandtoast

    jellyandtoast New Member

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    Aug 26, 2013
    I have a similar/peculiar problem.

    I noticed that sometimes i'll be changing channels and it'll show an error message that it can't tune a certain channel (although signal strength is consistently strong in the signal test thing). Sometimes, pressing the LiveTV button resolves the issue because it switches to another tuner but sometimes it doesn't and requires a full restart. after the restart, everything seems to be fine.

    I rebooted the Roamio 3 times yesterday and am this close to just giving up and returning it.

    Has anyone seen this yet on their base (or other) Roamios?
     

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