1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

An alternative idea to a TiVO mini

Discussion in 'TiVo Coffee House - TiVo Discussion' started by buscuitboy, Mar 13, 2013.

  1. Mar 15, 2013 #41 of 148
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,504
    177
    Apr 17, 2000
    Nevada
    My recommendation... Wait for the 6 tuner unit to be released then put one of them in the main viewing area and Mini's everywhere else. The 6 tuner unit should have faster hardware and the Mini software should be fully realized by then.

    Also invest in UPSes for every room. I've had dozens of TiVos over the last 13 years and only two failures. But all of my TiVos have always been connected to a UPS. Power fluctuation are the enemy of electronics.
     
  2. Mar 15, 2013 #42 of 148
    mattack

    mattack Active Member

    20,743
    4
    Apr 9, 2001
    sunnyvale
    He was being sarcastic since you're apparently being very dismissive of people giving you data based upon their own experiences with the hardware and/or their likely higher knowledge of the subject than random people on a phone help line.

    Should one be skeptical of stuff they read on the Internet? Of course, but eventually you can figure out who's giving you good info and who isn'tÂ… Especially, dismissing them AND THEN immediately asking for more information is what gets those sorts of responses.
     
  3. Mar 16, 2013 #43 of 148
    geekmedic

    geekmedic TiVo Fanatic TCF Club

    522
    0
    Apr 4, 2003
    Atlanta, GA USA
    I wish there was a way to configure this. I would like to have the live tv option last for at least 2 hours, preferably 3.
     
  4. Mar 16, 2013 #44 of 148
    wmhjr

    wmhjr Well-Known Member

    1,404
    59
    Dec 1, 2007
    Thank, appreciate the advice, however I don't think I'd ever be comfortable with a 6 tuner master. Too much risk of a single device (the 6 tuner) failing and then I have absolutely nothing. No content retained, no ability to use any TV whatsoever. I realize that YMMV, however as I've mentioned, every single Tivo I've ever owned with the exception of the most recent Premier, has failed within 12 months of purchase. Yes, Tivo has replaced them all, but that also means lost content and time. In that same period, the same exact Verizon DVR is still running without an error. The Tivos are a much better interface, but frankly they have been astoundingly unreliable in my experience. I will always have at least two "masters" in order to prevent a situation where the loss of a single device takes out my entire system.

    Also, a single 6 tuner plus minis would not give me 6 available tuners PLUS Live TV. I'll still need at least two actual Tivo DVRs.

    BTW, I already have good UPSs on every single Tivo. I've done that from the start. Interestingly, I've done that against the advice of Tivo, who with my HDs, said that the UPS could be causing some of the early software issues. Tivo support actually told me several times that I should not be using UPSs. Of course, that is advice I would not accept.

    Not sure if I can wait until 6 tuners. I'm monthly (not lifetime) on 2 of my 3 devices, and the monthly fees are killing me. I need to move to lifetime or do something else. The mini has some potential but i'll still need at least two 4 tuners.

    I do appreciate the response.
     
  5. Mar 16, 2013 #45 of 148
    wmhjr

    wmhjr Well-Known Member

    1,404
    59
    Dec 1, 2007
    No, I'm not being dismissive. What I am doing is not depending on feature/functions that Tivo themselves dismiss and say are not supported. Because if I do that, and then those features/functions are eliminated by Tivo, I have no recourse. That is a totally prudent and reasonable strategy.

    Further, I expect Tivo to know the core and base capabilities of their own product. I don't think that's too much to expect. Perhaps my expectations are too high.

    And, BTW, this was not a "random help line". This was Tivo sales. I expect them to know what their product is supposed to do. What it is marketed to do. What they are committing that it will do. And when two different calls, to two different reps, results in very consistent answers that are contrary to what people are saying here, then it's reasonable to be cautious.
     
  6. Mar 17, 2013 #46 of 148
    buscuitboy

    buscuitboy New Member

    736
    0
    Aug 8, 2005
    Atlanta area

    Be careful with this. I have seen SEVERAL people do something similar thinking they will come out ahead when in fact they wind up paying MORE cause they are basically breaking up some sort of Comcast bundled service that normally includes hardware too.

    Take away the hardware (Comcast DVR), and they could wind up pricing EVERYTHING individually. Just a thought.
     
  7. Mar 17, 2013 #47 of 148
    Bigg

    Bigg Active Member

    5,427
    5
    Oct 30, 2003
    Hartford-...
    This is usually not the case, only with specific triple-play packages.
     
  8. Mar 18, 2013 #48 of 148
    dsnotgood

    dsnotgood New Member

    163
    0
    Aug 25, 2010
    The OP is annoying. I agree with the other guy..call tivo since you obviously don't trust the "Internet people" here who actually use the device. I mean after all... If they work for tivo they HAVE TO know absolutely everything about it right? RRRIIGGHHTTT??!
     
  9. Mar 18, 2013 #49 of 148
    wmhjr

    wmhjr Well-Known Member

    1,404
    59
    Dec 1, 2007
    Amazing. Whatever. So you don't find it disconcerting that two different sales reps would have totally incorrect descriptions of what the product could do? And that they would both emphatically state that the Mini could ONLY see the content on the "host" device? So that is your definition of "know(ing) absolutely everything about it"?

    Sorry if I've been burned by trusting random people who have "made something work" on forums which is in conflict with what the manufacturer has endorsed before. Some of those handy little "features" often have a mysterious way of evaporating, since the product disclaimer up front was that it would not do "whatever" feature/function to begin with. I can see my expectation that a very simple and common feature explanation should be able to be described by the people designing, manufacturing, selling and supporting the product is too high a bar for you
     
  10. Mar 18, 2013 #50 of 148
    dsnotgood

    dsnotgood New Member

    163
    0
    Aug 25, 2010
    No I don't. Most phone reps don't really care about whatever product they are helping with. It's just a job and they do what is required to get by. The fact that you expect them all to be pros when I bet half of them don't even use tivos at home is ridiculous and shows total lack of critical thinking on your part. And to discount the people's opinions here who most of them OWN AND really care for their tivos so therefore will always be more knowledgeable than some phone reps again speaks volumes about you.


    You must have a fun time at best buy whenever you go shopping for something. I mean...if they work at best buy they have to know everything about all tech right? Anyways I'm done with this thread. Good luck and have faith in people. We are not all out to get you. You seem like someone who watches cable tv news and believes everything they say without doing any thinking about it if its true or not...after all if its on TV it HAS to be true.
     
  11. Mar 18, 2013 #51 of 148
    wmhjr

    wmhjr Well-Known Member

    1,404
    59
    Dec 1, 2007
    So back to a more rational discussion, since (thankfully) dsnotgood is done with this thread.... (even though I think he has failed to read the thread and somehow thinks I'm the OP when I'm not....

    Has anybody seen anything directly from Tivo that addresses specifically the access to now playing recordings from multiple Tivos on a network rather than from the single "host" 4 tuner premier? I spent a good deal of time looking around the Tivo product and support material on their site and found one relatively obscure reference that seemed to insinuate that they believe it works on multiples? Again - I am NOT dismissing any experiences of Tivo owners here. I am simply trying to determine if this is or is not a stated capability of the mini. Tivo is spending a great deal of time and effort marketing this device, and frankly it is so geared toward (IMHO) a single multi-tuner device with multiple mini devices attached that I remain very cautious. I don't want to spend money on a device that may or may not end up with limited capability.

    BTW, I still maintain that it is absolutely NOT unreasonable to expect Tivo sales and support people to be able to accurately answer this question. Frankly, contrary to the previous poster, I find it ludicrous to compare wanting clarification and confirmation from the vendor in question to simply only "watching cable news". That post is not only offensive, but it is without any possible logic on this planet.
     
  12. Mar 18, 2013 #52 of 148
    cherry ghost

    cherry ghost Active Member

    5,279
    6
    Sep 13, 2005
    Chicago
    Read this section


    "How do I watch recorded content from the host DVR or other Premiere series DVRs on TiVo Mini"

    http://support.tivo.com/app/answers/detail/a_id/2557/session/L2F2LzEvc2lkLzJaQ0didWxs
     
  13. Mar 18, 2013 #53 of 148
    waterchange

    waterchange Member

    149
    0
    Jun 29, 2010
    In their Tivo Mini Troubleshooting page there are sections for "I am experiencing playback issues while streaming content from my host DVR or another DVR on my network" and "I am unable to stream recordings from my host DVR or another DVR on my network". Directly from Tivo describing streaming content from the host DVR or another DVR on the network which is what you're asking proof for. Good enough?

    Oops - Cherry Ghost has a much better reference and beat me by 4 minutes
     
  14. Mar 18, 2013 #54 of 148
    wmhjr

    wmhjr Well-Known Member

    1,404
    59
    Dec 1, 2007
    Yeah, that's what I found too, but remain worried that when explicitly asked, they deny support for viewing content on any box other than the "host" premier. I just tried for kicks calling weakknees and asked the same specific question. They said no, it is not intended to play or stream content from any premier other than the 4 tuner Premier that it is using as its host. That was less than 5 minutes ago.

    Look guys, I know this sounds crazy. However like I said, I think lots of us have in the past been burned by a feature/function in different devices that is not explicitly advertised about a product, and then when there are issues, they have been denied support, etc. I am astounded that if they truly intended to support this functionality that they would not clearly indicate it. Their failure/reluctance to do so and the fact that it's not just me that they're telling "no" to makes me very cautious.
     
  15. Mar 18, 2013 #55 of 148
    aaronwt

    aaronwt UHD Addict

    19,190
    25
    Jan 31, 2002
    Northern...
    I'm definitely able to use both my TiVo Minis to watch recorded content from my now OTA only Premiere.(I turned my Cable Card in Saturday)
     
  16. Mar 18, 2013 #56 of 148
    cherry ghost

    cherry ghost Active Member

    5,279
    6
    Sep 13, 2005
    Chicago

    So that's what you were referring to earlier when you said you "found one relatively obscure reference that seemed to insinuate that they believe it works on multiples"? It says, "You can stream recorded content to TiVo Mini from not only your host DVR, but from any other Premiere series on the same account and network." I think that's pretty clear.

    At this point, maybe it's time to call TiVo a third time and reference that support page.
     
  17. Mar 18, 2013 #57 of 148
    tatergator1

    tatergator1 Active Member

    1,523
    6
    Mar 27, 2008
    Columbus, Ohio
    It's your right to be cautious. I think you're just giving Tivo's support staff too much credit. This product is brand new and they were just recently trained on this. As part of the training, you can be sure "you need a 4-tuner box" was drilled into their heads, perhaps to too great of a degree that they are now confusing the needs for a 4-tuner host with the ability to stream from 2-tuner boxes.

    Hopefully Tivo support will gain some clarity on this particular issue. You could also post over on forums.tivo.com and see what sort of response you get from the support staff that monitors their forum. They seem to be more knowledgeable than the lower-level support.
     
  18. Mar 18, 2013 #58 of 148
    wmhjr

    wmhjr Well-Known Member

    1,404
    59
    Dec 1, 2007
    Yes, I think that's obscure since you have to root around to find it rather than being shown as a capability. Coincidentally, I did just that. Interestingly, they replied with the same reply (at least to this point). They said that the mini is only supposed to be able to see recorded content on the 4 tuner premier that it is attached to, and to see content on other premiers, you would need to "transfer" the content from the non-4 tuner host to the 4 tuner host, and then view it on the mini. I pointed out this exact support page statement and got a scratched head confused response, and then a ticket number.

    I find it very interesting that every single time that I ask this question of Tivo (and Weakknees) I get a very very specific answer in that streaming from the "non-host" is not supported. Every time I get an answer that you're supposed to "transfer" the content to the "host" unit. Clearly people here who actually have the device are experiencing something different. I get that. The question is whether or not that functionality will be supported moving forward or not. Is it "official"?

    I think the fact that there is now even a reference number/ticket associate with this issue, and that not only have 4 different Tivo folks at this point responded that the ability to "stream" from other premiers on the network is not supported, and the fact that Weakknees reports being trained/familiarized with the product the same way, is reason enough to push this, no? Seriously - I just don't want to get "orphaned" by a questionable device with a non-advertised feature/function ending up being eliminated later (apparently much like some initial mini users started out with the ability to "manage" things that ended up going away).
     
  19. Mar 18, 2013 #59 of 148
    wmhjr

    wmhjr Well-Known Member

    1,404
    59
    Dec 1, 2007
    I agree with you. I am, however, very surprised if this was just a training issue, as every single rep I've talked to so far - as well as the techs that they put me on hold for to ask questions - have responded exactly the same.

    You would think that were Tivo even remotely effective in releasing this product, a multi-DVR scenario would be part of the training. After all, the only two options are

    1) Single 4 tuner Premier

    2) Multiple Premiers including at least 1 4 tuner model.

    Nothing else should work - or at least they should be clear about that.

    Seems pretty simple to me.... That's why the caution. They have even repeated insisting that you can't even stream from multiple 4 tuner premiers. Crazy.

    One question for those of you who have one. Anybody using one that would normally use optical out for sound? How do you deal with only HDMI if the sound in your flat panel is not sufficiently loud? I'm sure there's a solution - just not sure what it is yet.

    If what you folks using them today turns out to be their "official" support and marketing posture, then the mini isn't a bad deal and has some value to me as well. If not, then it's a non-starter for me at least. I seriously hope it's just a training and marketing screw-up.
     
  20. Mar 18, 2013 #60 of 148
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,504
    177
    Apr 17, 2000
    Nevada
    I have owned about 30 TiVos in the last 13 years, of various makes and models. I have had 3 failures ever...

    I had a hard drive die in a S2, but it did so slowly so I was able to get the shows off before it failed completely.

    I had an eSATA drive connected to a S3 die, but also slowly so I was able to get most of the stuff off that as well.

    I had the power supply in a S3 go bad which causes a problem with one of the CableCARD slots but did not effect any of the recordings already on the box so I was able to get everything off of it as well.

    Not once have I had one die and cause me to lose everything. If you have that problem as frequently as you say then you might want to test the wiring in your house because that is not normal.

    And honestly, to me, TV shows are not that important. If my TiVo died and I lost everything I'd be slightly upset, but it's not the end of the world. These days pretty much every show could be gotten from an alternative source so it's not like I couldn't recover them anyway. The convenience of having everything stored on a single unit, with a single My Shows and single To Do List outweighs any risk of failure in my mind.
     

Share This Page