1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Amazon Instant Video problem

Discussion in 'TiVo Roamio DVRs' started by yellowdingodog, Oct 2, 2013.

  1. tigerspy

    tigerspy New Member

    10
    0
    Jan 28, 2004
    Dixon, CA
    I just inquired yesterday about streaming Prime Instant videos to my Roamio, and got this response this morning. Expected, but wanted to chime in on my interest.

    "I understand from your email that you wish to stream prime Instant Videos on your TiVo.

    You can purchase and download, but not stream, Amazon Instant Video titles to your TiVo. Because streaming is not supported at this time, you can't stream Prime Instant Video titles on your TiVo.

    At this time, I'm unable to provide you the exact reason for not having the above option but please note that, features which are unavailable now may become available in the future. We really appreciate your patience and understanding in this regard.

    I've forwarded your comments expressing your desire to be able stream Prime Instant Videos on your TiVo to our Amazon Instant Video Development Team to take it into consideration as we make future improvements.

    Customer feedback like yours is very important in helping us continue to improve the experience of using our digital video service.

    I hope you understand our limitations. We value your business and hope that you will give us a chance to serve you again in the future.

    Thanks for your interest in Amazon instant Videos. We look forward to seeing you again soon."
     
  2. skid71

    skid71 Member

    144
    1
    Mar 20, 2013
    Can someone provide the link at Amazon where you link your TiVo?
    Thanks
     
  3. tigerspy

    tigerspy New Member

    10
    0
    Jan 28, 2004
    Dixon, CA
  4. skid71

    skid71 Member

    144
    1
    Mar 20, 2013
  5. kherr

    kherr Member

    136
    0
    Aug 1, 2006
    I'm glad that I threw in the towel and got a pair of Rokus instead of using the money to upgrade my Premieres to Romeo. It also has the benefit for additional services available NOW, not a promise and hopefully get it working in 9 months. The faster speed of the Romeo would have been nice, but I get extra functionality.
     
  6. ShoutingMan

    ShoutingMan Member

    291
    1
    Jan 6, 2008
    Good news! and thanks for the link. I was able to unlock my account, and previous tivos, and link up my new Roamio.
     
  7. aaronwt

    aaronwt UHD Addict

    19,162
    21
    Jan 31, 2002
    Northern...
    The Roamio is still very good for Netflix streaming. I used to use my Rokus alot for Netflix streaming. But now I mainly use my Roamio Pro and TiVo Minis for Netflix. My Amazon content is usually purchased since it is mainly TV shows so I still view that from my Roamio but where my Minis are located I need to use my Rokus to view that content. So it will be nice when they actually offer Amazon streaming. I just hope that when they do offer Amazon streaming on the TiVos that they still have a download option for the TiVos with a hard drive.
     
  8. gsusser

    gsusser New Member

    62
    0
    Jul 10, 2011
    I have a Roamio Plus. I didn't notice that Amazon was missing from MY SHOWS until yesterday. I wanted to download a particular show. So, I used TiVo's search and came up with a hit on Amazon and got to the Amazon site that way. I was able to register at Amazon with my prime account and download the show.

    I called TiVo to ask why Amazon wasn't listed in MY SHOWS. (The downloaded show was listed.) It is checked off in MY VIDEO PROVIDERS. The tech wasn't familiar with an Amazon problem and referred to notes. She claimed that it was a known problem and they are working on it to fix it.

    I decided to check here to see what I could find and was surprised to see this and other threads. So, who do I deal with, TiVo or Amazon, to fix this?
     
  9. nmccainjr

    nmccainjr New Member

    12
    0
    May 23, 2008
    Where do I find the refresh my TiVo list on Amazon? I click on the update your tvio list on amazon page and it takes me to Tivo account page, don't see nothing there
     
  10. aaronwt

    aaronwt UHD Addict

    19,162
    21
    Jan 31, 2002
    Northern...
    I did a google search of "refresh my TiVo list on Amazon". And it was the first result.

    http://www.amazon.com/gp/feature.html?docId=1000778131

    I see the refresh option directly below my list of TiVos
     

Share This Page