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Amazon HD Instant Video download problems

Discussion in 'TiVo Series3 HDTV DVRs' started by dlfl, Aug 27, 2013.

  1. dlfl

    dlfl Cranky old novice

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    The issue had gone away as indicated in my previous post, but there was never any explanation or feedback of any sort from Amazon, although three different support reps had assured me they would let me know what they found.

    I haven't had occasion to want to download any Amazon Instant Videos since then. A real test would have to involve a full movie or full episode and there aren't any of those that are worth the rental cost to me at the moment.
     
  2. dlfl

    dlfl Cranky old novice

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    Update: As a test, downloaded Rome, Season 1, Episode 1, HD version. It's 52 min. and took 1 hr, 12 min to download. Per Tivo, the file size is 1.98 GB and the download speed was 3.99 Mbps. This is somewhat below average but a connection to Tivo (guide update) was underway during this download.

    Download of the last 12 min of the video took only 9 min, after the guide update connection had completed, indicating a download speed of 6.7 Mbps, although the accuracy of this is limited by the accuracy of the data used.

    It appears HD downloads are working reasonably well for me, although the behavior you're seeing matches what I had seen in the past, when I started this thread.
     
  3. westtown73

    westtown73 New Member

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    Nov 11, 2007
    Thanks for your test. I noticed someone else in the thread "amazon slow download" posted about the same issue on 11/4 so it is still present. Both my downloads were on a Friday night around 6PM, so it could be a congestion issue. I'll do my next download at some other time to see if that fixes the problem.
     
  4. dlfl

    dlfl Cranky old novice

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    When I had this issue it went on for several days or maybe a week. Hope your experience is better. Although they provide no meaningful feedback, I assume complaining to Amazon makes a difference. If your problems don't clear up quickly I would recommend doing that.

    Where is the "amazon slow download" thread you mentioned? A link would be helpful.
     
  5. westtown73

    westtown73 New Member

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    Nov 11, 2007
  6. sandyjasmine

    sandyjasmine New Member

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    Aug 20, 2007

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