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Accessibility Screen Reader volume

Discussion in 'TiVo Help Center' started by steve4440, Dec 3, 2016.

  1. steve4440

    steve4440 New Member

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    0
    Dec 3, 2016
    We just updated our Tivo to use the screen reader feature to on but we couldn't find a volume control to adjust it. Its too loud as it is. Is there a way to adjust the volume?
     
  2. krkaufman

    krkaufman TiVo shepherd

    7,062
    441
    Nov 25, 2003
    Yeah, that's pretty loud. I'd have thought they'd have a volume control under the Audio settings, but there's just a description listed for 'Screen Reader', at present.
     
  3. mchief

    mchief Morey

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    1
    Sep 10, 2005
    Alexandria, VA
    Screen reader disables Dolby Digital for PCM which is understandable, but when you turn off screen reader, DD stay disables. You have to go to setting to turn DD back on. A bit of a PITA
     
    krkaufman likes this.
  4. **H2**

    **H2** New Member

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    Dec 15, 2016
    Thanks
     
  5. **H2**

    **H2** New Member

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    Dec 15, 2016
    Thanks !
    No more descriptive audio!
     
  6. Tipperton

    Tipperton New Member

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    May 23, 2017
    I definitely agree that the screen reader is excessively loud and absolutely needs an adjustment similar to the one for sound effects.

    When I suggested this to TiVo they responded with an answer that sounded like they believe that the visually impaired are also hearing impaired because they said it had to be loud so it could be heard.

    It appears that TiVo isn't receptive at all to correcting this problem, so I suggest that everyone that believes the screen reader is way too loud post an appropriately negative review on the Romeo and Bolt DVRs and be sure to mention that the screen reader's volume being too loud is a problem. I believe this might be the only way to get TiVo to listen to it's customers.

    For now what I do is keep the volume down while navigating the menus, then when I am ready to start playing something, I turn off the screen reader, then raise the volume so I can hear what is being played, then when it's over, I lower the volume and turn the screen reader back on. While this does work, I feel that TiVo is doing the visually impaired a huge disservice by forcing us to have to take such measures.
     

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