1) You are probably such a small subset of TiVo users, that they really can't spend any time trying to make you happy. Seriously, how many users of old generation TiVos (at least 2 gens old) that have copy-protected shows that they HAVE to move to a new TiVo or they won't buy a new one so you miss out on my sale. Say that real fast and you'll realize there are so few of you... 2) Problem solved with new gen TiVos. Stream. That's the answer. You can whine all you want, but your problem doesn't even EXIST in TiVo's universe. So you are asking them to answer a question that in their eyes doesn't get asked. Get over it.