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9.2 has arrived...

Discussion in 'TiVo Series3 HDTV DVRs' started by sinanju, Oct 16, 2007.

  1. Oct 16, 2007 #81 of 319
    Carsten

    Carsten New Member

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    Feb 4, 2007
    I doubt that they will wipe our "unoffical" eSATA hdd upgrades. If they would do this then it would have been done a long time ago (with the 9.x release I think).

    Plus they would piss alot of people off, I dont think it was a mistake that the kickstart method was ever there in the first place. I read about the kickstart on *another* forum but didnt even know what kickstart ment at the time until Mr. Spike announced it. I think it was put there for people to expand "unoffically" without support. I took the risk and am happy I did. There would have been no way for me to keep all my F1 stuff this session with only 1 250gb hdd....well, with TTG disabled.
     
  2. Oct 16, 2007 #82 of 319
    Joybob

    Joybob New Member

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    Oct 2, 2007
    9.2 is exactly what those of us with 0 problems with 9.1 needed. :p
     
  3. Oct 16, 2007 #83 of 319
    Carsten

    Carsten New Member

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    Feb 4, 2007
    Want me to get you a BlackBerry so you can keep in touch 24/7? Got plenty of nice onces laying around...

    PM me.
     
  4. Oct 16, 2007 #84 of 319
    sinanju

    sinanju Member

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    Jan 3, 2005
    We already know for a fact they won't. They didn't. We already have reports of the backdoor functioning with 9.2 and functioning fully.
     
  5. Oct 16, 2007 #85 of 319
    bareyb

    bareyb Under Maintenance TCF Club

    25,943
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    Dec 1, 2000
    Silicon Valley
    I have a pretty strong feeling that TiVo will provide a list of "known compatible drives and enclosures" similar to what other hardware/software companies do (Protools is a good example) along with a "turnkey solution" drive/case combo (I'm guessing a variant of the Free Agent Pro) that you can simply plug and play.

    I'm gonna also guess that the Seagate DB drives and MX-1 Enclosures will be at the top of that list of "approved configurations". Time will tell, but I feel pretty certain they've been monitoring these threads and know which one's work and which one's are suspect. Not sure why I think they will choose the FAP but I just have a feeling they will. I can't see them re-inventing the wheel on this one.
     
  6. Oct 16, 2007 #86 of 319
    Joybob

    Joybob New Member

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    Oct 2, 2007
    We require proof and screenshots.
     
  7. Oct 16, 2007 #87 of 319
    sinanju

    sinanju Member

    654
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    Jan 3, 2005
  8. Oct 16, 2007 #88 of 319
    Saturn

    Saturn Lord of the Rings

    12,254
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    Apr 10, 2001
    Let me translate:

    1. We're busy fixing what we broke.
    2. Ignore the bugs: look - new features! Features you all on this forum have had access to anyway.
    3. We're too lazy to put together even a simple list of things we added/fixed for our best and most loyal customers.
    4. Don't hurt me, I'm just a PR guy.

    :rolleyes: :rolleyes: :thumbsdown:

    Yes, I'm extremely annoyed. A bug has been found that affects a wide range of S3 owners and causes them to, for the first time in TiVo history (that I know of) cause a TiVo to consistently record blank shows. What do we get? 'Oooo...lookie, new features...' No apology, no promise of a fix, no guarantee that 9.2 even addresses the problem. Just a bunch of level 1 CSRs swearing up and down that a problem doesn't exist and a few level 2 CSRs that actually seem to know what's going on but can't promise anything either.

    Lets compare this to two recent incidents from companies with generally terrible customer support:

    1. Sometime last year, Time Warner had a failed upgrade roll out to a bunch of cable boxes causing them to reboot infinitely. The phone lines were swamped and no immediate fix was available, according to the hold message when I called. The problem was fixed in under 24 hours and they actually called people (with an automated message) to tell them how to fix their box if it wasn't working.

    2. I lost power for 4 hours during a huge thunderstorm. WE energies called me (with an automated message) the day after to apologize about the outage, and a number to call if my power wasn't back on. A few days later they called again (another automated message) to apologize again and gave a number to call if there were any questions or concerns.

    Small glitches I can understand, and they will go mostly unnoticed by 95% of users. Cable cards randomly refusing to tune anything digital that can only be fixed by a reboot is one of those problems TiVo should be on their hands and knees begging for forgiveness over, especially if it is as widespread as the poll on this forum indicates.
     
  9. Oct 16, 2007 #89 of 319
    davezatz

    davezatz Funkadelic

    4,587
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    Apr 18, 2002
    Northern...
  10. Oct 16, 2007 #90 of 319
    sinanju

    sinanju Member

    654
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    Jan 3, 2005
    Permission denied.

    You may have a point, but a hat will cover that.


    Try fewer words... with less tiresome...

    Will you add any of that to the list of quotations in your sig?
     
  11. Oct 16, 2007 #91 of 319
    Saturn

    Saturn Lord of the Rings

    12,254
    6
    Apr 10, 2001
    I'll simplify it just for you:

    TiVo's official response to the many 9.1 problems has been virtually non-existant and that's unacceptable to me.
     
  12. Oct 16, 2007 #92 of 319
    rodalpho

    rodalpho New Member

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    Sep 12, 2006
    It wasn't virtually nonexistant, it was entirely nonexistant. They didn't acknowledge them at all. It's a very 90s way of dealing with customers; many companies these days have blogs, etc, where they interact directly with their userbase. They understand that releasing a good product doesn't guarantee mindshare and success and that while a small part of the whole, mindshare starts and ends with wacky internet enthusiasts posting on forums. TiVo's original product was so good that they generated a cohesive community almost immediately and don't realize that they've been bleeding formerly fanatical customers ever since by essentially not acknowledging their existence.

    You don't release changelogs, and there's no chance of that policy changing? Well, why not? It's a DVR, not a cure for cancer.
     
  13. Oct 17, 2007 #93 of 319
    bkdtv

    bkdtv New Member

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    Jan 9, 2003
    DC Metro Area
    Seems to me that 9.2 is Tivo's official response to 9.1. :)

    Tivo's only "mistake" was to release 9.1 when they should have waited a few weeks for 9.2. Hindsight is always 20/20, though.
     
  14. Oct 17, 2007 #94 of 319
    JonC24

    JonC24 New Member

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    Jul 13, 2002
    Boston
    I got 9.2 today for my Series 3. No issues noticed yet...
     
  15. Oct 17, 2007 #95 of 319
    wmcbrine

    wmcbrine Ziphead

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    Aug 2, 2003
    I'm seeing no difference in 30-sec skip behavior with 9.2.J. But on a positive note, I didn't have to re-enter the code.
     
  16. Oct 17, 2007 #96 of 319
    MickeS

    MickeS New Member

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    AZ
    It certainly does NOT mean that. It means it includes "support for expandable storage solutions from TiVo partners". It doesn't mean "support for expandable storage solutions from TiVo partners and no support for anything else".
     
  17. Oct 17, 2007 #97 of 319
    gweempose

    gweempose Active Member

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    Northbrook, IL
    I'm curious. Did anyone go straight from 8.3 to 9.2? Also, is there anyone who got 9.2 that didn't use the priority software request page?
     
  18. Oct 17, 2007 #98 of 319
    moyekj

    moyekj Well-Known Member

    11,141
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    Jan 23, 2006
    Mission...
    I changed my mind and deleted my post - guess I wasn't quick enough...
     
  19. Oct 17, 2007 #99 of 319
    formulaben

    formulaben Formula Tivo Racing

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    Jan 27, 2003
    Les Bois
    Has anyone found any bugs in 9.1/9.2 related to Tivo Desktop? I can transfer photos, but no video or audio.
     
  20. richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Thanks for the update Pony, itÂ’s truly appreciated. :up:

    I'm afraid I have to side with the others asking for more communication about updates, patches, fixes, etc. I thought you did a pretty good job covering the bases with the short-lived TiVo HD upgrades.

    If no one is assigned the task of letting people here know that you're working on a new release to address fairly wide-spread problems, that's a marketing department mistake. We don't require a lot, just keep us somewhat in the loop...it'll reduce some blood letting in the future and would be very good all around P.R. for the company. ;)
     

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