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480i no longer displays in native resolution after 14.9.2

Discussion in 'TiVo Premiere DVRs' started by diamar, Nov 22, 2011.

  1. diamar

    diamar New Member

    69
    0
    Oct 1, 2002
    Seattle, WA
    This issue was raised in one of the other 14.9.2 threads, but got quickly buried.

    It seems as if the 14.9.2 release has broken the native resolution display capabilities of at least a couple Premieres. I normally display in whatever resolution the show was recorded, and this has worked for some time (outputting over HDMI).

    After the new release, regular SD shows now default to 720p instead of 480i. To view in the native resolution you now have to use the "up" button a couple times to manually switch output to 480i. Sadly, this sticks when you go back to the HD menus.

    Others with this problem???
     
  2. aaronwt

    aaronwt UHD Addict

    19,190
    25
    Jan 31, 2002
    Northern...
    What about 480P? Even when I was running native resolution output for HD, I never used the 480i output of the since the picture quality took a big hit.

    Since getting my Elite I've set all my boxes for 1080i and 1080P24 output only. Since most networks are 1080i and there were four tuners to cycle through on the Elite, waiting one second or less for channel changes became preferable to 2 to 3 second channel changes for me.
    And once I got used to that on the Elite, I had to switch all my other Premieres as well
     
  3. diamar

    diamar New Member

    69
    0
    Oct 1, 2002
    Seattle, WA
    I have tried disabling 480i as well. In prior system versions, this would display 480i native shows in 480p, but with 14.9.2 it displays in 720p.

    Like many people with high-end video processors, I prefer to feed the original resolution into my AV Processor and let it to the conversion to 1080p.
     
  4. pig_man

    pig_man Member

    112
    1
    Jun 4, 2009
    I have the problem too, and I've done some research on the behavior:

    If 720p output is selected, then both 480i and 480p will default to 720p even if 480i and 480p are selected.

    If 1080i output is selected and 720p is not, then both 480i and 480p will default to 1080i even if 480i and 480p are selected.

    If 480i and 480p only are selected, then 480i will default to 480p, while 480p will play correctly.
     
  5. aaronwt

    aaronwt UHD Addict

    19,190
    25
    Jan 31, 2002
    Northern...
    I just checked all the output options on my XL box. It is doing the same thing. Outputting the 480 channels as 720P.
    I also see it is doing the same thing from Netflix and Amazon.
     
  6. Tyler Pruitt

    Tyler Pruitt New Member

    1
    0
    Nov 28, 2011
    Seattle
    This is a Big Deal for people that use external video processors like the Lumagen ect.
     
  7. diamar

    diamar New Member

    69
    0
    Oct 1, 2002
    Seattle, WA
    I tried with component output (instead of HDMI), and the problem persists. This is truly a retrograde upgrade.
     
  8. MirclMax

    MirclMax Ancient Member

    1,133
    0
    Jul 12, 2000
    I am now seeing this behavior .. I think I went to 14.9.2.2 a couple of days ago.

    This is *really* annoying to me. You can use the up-arrow to cycle through the resolutions and get to 480i .. and as long as you stay on 480i channels, it will stay there, but once you go to 720 or 1080 .. it doesn't drop back down.

    I was actually looking at pulling the trigger on buying another box ... but I'm not going to be pleased if this (old) behavior sticks around.
     
  9. photoman

    photoman New Member

    1
    0
    Dec 18, 2011
    I have also discovered this bug since my TiVo Premiere XL was updated directly from 14.8 to 14.9.2.2-01-2-748. If you have not done so, please call TiVo Support and complain about this problem. I have asked TiVo that this issue be escalated to L3. Although you can manually reset the resolution to 480i, if the program you are watching has HD commercials, you will be forced to constantly reset the resolution back to 480i after each commercial....extremely aggravating.
     
  10. TeddS

    TeddS Obfuscator

    14,597
    29
    Sep 21, 2000
    NYC
    I'm now seeing this problem too. Relieved it's not just me, but still annoyed at TiVo. I'll try to call it in tomorrow.
     
  11. sbiller

    sbiller Active Member

    1,915
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    May 10, 2002
    Tampa, FL
    If you have all of the video output options enabled and you hit the up arrow when watching Live or Recorded TV, the TiVo toggles between the available output settings. I played with this briefly but I was able to get back into the native resolution on an SD channel with this method. Its a little unclear to me at this point what the default setting is on a channel.
     
  12. TeddS

    TeddS Obfuscator

    14,597
    29
    Sep 21, 2000
    NYC
    Yep - I figured that out too, but that "fix" is annoying and not very kid or wife-friendly. For me, every channel change is flipping the Tivo back to the highest HD setting, even if I switch between two SD channels. I'm using a big HD-capable Sony 4:3 TV, so I like the Tivo to stick to SD (4:3) most of the time, and only switch to HD on HD channels. When it does that, it flips on the TV's HD compression mode, which makes a very nice letterboxed picture - but now with this problem, it's turning on the HD mode all all the time, incorrectly compressing SD signals, distorting the picture.

    Now it's just a huge pain. So I turned off the HD options in Tivo until they fix this or I can figure out some other good workaround.
     
  13. EldRick

    EldRick New Member

    33
    0
    Jan 3, 2012
    This is also a big deal because the tivo does a horrible job of upscaling 480i to 1080i, while my TV (with a Faroudja processor) does a far better job.

    Upscaling to 1080i in the tivo makes contrast and saturation so far off that it is unwatchable.
     
  14. HD4me2

    HD4me2 New Member

    31
    0
    Sep 23, 2007
    La Jolla, CA
    A real PITA.
    My DVDO iScan Duo VP input banner now reports 720p for all 480i channels, all Encore channels on cable for example.
    My Premiere has always been set to pass all incoming resolutions unaltered so the Duo will do all the processing.

    While the Duo has a unique feature where it will re-interlace 480p and 1080p, process the signal and de-interlace to 1080p for my display, this does not work for 720p.
    Disabling 720p in the Tivo is no solution since there are numerous channels on OTA and cable that transmit at 720p and the Duo needs to see those as is.

    Using the up arrow on the remote works but has to be repeated after every channel change.
    This need to be fixed, I am really ticked off now.
     
  15. EldRick

    EldRick New Member

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    Jan 3, 2012
    Having to change the resolution and scaling every time you change channels is like 1990 all over again. A MAJOR PITA!
     
  16. dbranco

    dbranco Member

    682
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    Nov 20, 2003
    agree 100%! Anyone know if TiVo has given any indication that they're even working on a fix??
     
  17. EldRick

    EldRick New Member

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    Jan 3, 2012
    I can tell you one thing- if the new update does not include it, I'm sending this POS back and going back to DTV.
     
  18. Arcady

    Arcady Stargate Fan

    3,960
    0
    Oct 14, 2004
    Philadelphia...
    I'd send the cable company back, not the TiVo. Seriously, do you really have that much 480i content? We have 7 channels that aren't in HD yet, and I watch one of them about once a month.
     
  19. EldRick

    EldRick New Member

    33
    0
    Jan 3, 2012
    About half of the HD channels on Comcast are 480i, as are quite a few movies from Amazon.

    I finally worked with tech support, where they were astonished to discover this problem.

    They were able to offer a reasonable workaround: set the Video resolutions to accept only 480p and 1080i, and then 480i will be seen in 480p (with aspect ratio choices of Full, Zoom, sidebars), 720p will be upscaled to 1080i by the tivo (no zoom/full/pillar choices), and 1080 will show in 1080 (no Zoom/Full/pillar choices).

    It does not allow you to have the external device (like the Faroudja processor in my Westy TV) do the upscaling instead of the tivo, but at least it eliminates the fiddling every time you change channels.

    The issue has now been reported, confirmed, and escalated to engineering. According to tech support, this had never actually been formally reported as an issue.

    Sigh - things don't get fixed unless you report them, guys...
     
  20. MirclMax

    MirclMax Ancient Member

    1,133
    0
    Jul 12, 2000
    See, that is part of the problem .. I did report it ... via e-mail to Customer Service.. a reply I got on 12/19 included ....

    Things get reported and then ignored .. that's a problem..
     

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