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20.4.2 Release Notes

Discussion in 'TiVo Roamio DVRs' started by TiVoMargret, Jul 11, 2014.

  1. mattack

    mattack Active Member

    20,743
    4
    Apr 9, 2001
    sunnyvale
    The Aspect ratio bug that others have mentioned is I think the only really 'bad' regression that I've seen that I can think of at the moment... It seems to happen at least once a day, where I have to hit zoom zoom zoom to get back to Panel mode.. (While I'm recording way more HD stuff than I used to -- ironically since the HD group is now gone -- I still record a lot of SD stuff for space reasons.. currently, I think both of my Tivos that I actually use are on stock drives..)
     
  2. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Just had my first random reboot on my Pro. I was fast forwarding and it froze. Then resumed for a second only to then reboot.
     
  3. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Thank You. :)

    It sounds like we both do things in a way that makes it possible to compare notes, then. It does help A LOT to write down when the sequences are used, and why they were used. It can also help a high-tier TiVo CS Rep to find their way and know why you chose to mark that spot. It isn't always obvious, just by seeing the timestamp and not knowing what it was put there for. If you can tell them when and why, that makes it much easier for them to know what to look for, as well as for your own convenience.

    Far too often, a CSR looking at logs, not knowing what they are looking for, will look for things like "rebooted due to power loss", or "TA communication link down", when those events may have been your own intentional actions as part of your own troubleshooting.
     
  4. lgnad

    lgnad Pantless Mofo

    691
    0
    Feb 14, 2013
    Massachusetts
    Ok, my Roamio totally, well, I don't know what it did tonight. It had been pretty much 100% rock solid, I've owned it for quite a while, etc. I got early release of the new software and its been running fine..

    It had apparently crashed a few times and missed chunks of 8pm and 9pm recordings. Recording history stated that it "lost power" for all 8pm and 9pm programs but we didn't lose power and the XL4 taped stuff fine all night. When I powered on my tv around 9:45pm it said it didnt have any guide data (though the guide was populated) and was at 95% of processing a download. It then hung on a black screen when I tried to play a recording, HDUI reset did nothing and after a few minutes it rebooted on its own. I had nothing in the todo (and all my season passes were greyed out like there were no upcoming shows) and it was scheduled to call home in one hour.
    I forced a connection and after it processed, I have my todo list back, but I can see that its going to record shows it already did, like it has forgotten everything its recorded.
    A few minutes ago, I found that its forgotten my customizations to the channel lineup, with all of the SD channels active and many of the HD's unchecked, etc.

    So, my Roamio has basically been rolled back. Yay. Now I get to hope that this isnt the 1st sign that Ive got a dying unit.
     
  5. ustavio

    ustavio New Member

    192
    0
    Oct 19, 2013
    Something wacky must be going on with TiVo. Same thing I describe as happening earlier with my Roamio...loss of to Do list, loss of lifetime subscription, etc...and the multiple service connections necessary to restore normal operations, also occurred with our Series 3 TiVo HD last night. This time a soft reboot was necessary but it resulted in a frozen UI. It took a hard reboot to restore normal operation. And this with no summer update!

    This all falls into the WTF category. I am not excited or optimistic about the update.
     
  6. Bierboy

    Bierboy Seasoned gas passer

    12,346
    0
    Jun 12, 2004
    Quad Sillies
    And what is VERY irritating is they won't admit there's a problem. I have posted this issue in Margret's Twitter feed and e-mailed her, and I haven't gotten the courtesy of a response...
     
  7. Bierboy

    Bierboy Seasoned gas passer

    12,346
    0
    Jun 12, 2004
    Quad Sillies
    And I finally received this from Margret today - " Sorry. We are testing a fix now. It should be included in the next update." She doesn't say when....
     
  8. bareyb

    bareyb Under Maintenance TCF Club

    25,944
    8
    Dec 1, 2000
    Silicon Valley
    To be fair, she probably doesn't know that yet.
     
  9. lgnad

    lgnad Pantless Mofo

    691
    0
    Feb 14, 2013
    Massachusetts
    Well, that gives me some hope that it's some sort of back-end software issue, which is preferable to my hardware dying!!
     
  10. aaronwt

    aaronwt UHD Addict

    19,186
    25
    Jan 31, 2002
    Northern...
    I've still have not run into this from either of my Roamios. Whether HD content or SD content it has worked the same way as before.
     
  11. Bierboy

    Bierboy Seasoned gas passer

    12,346
    0
    Jun 12, 2004
    Quad Sillies
    Her response (above) indicates it's a known issue...
     
  12. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Had my second reboot now since the update. It seems like it is the return of a previous issue. It only seems to happen if I hit the buttons quickly to fast forward. The TiVo locks up and then reboots.
     
  13. S3Convert

    S3Convert New Member

    8
    0
    Jul 12, 2007
    My roamio reboots every other day, usually when switching channels. The screen goes blank and it goes through a 5 minute start up. A real pain in the ass. I emailed Margaret two weeks ago and hope a fix is coming

    I have not received the summer update. Still at 20.4.1.
     
  14. dianebrat

    dianebrat I refuse to accept your reality TCF Club

    10,127
    80
    Jul 6, 2002
    boston'ish
    I'd suggest bringing this up in another thread since your issue has nothing to do with 20.4.2 which is the focus of this thread.
     
  15. snitm

    snitm New Member

    46
    0
    Jul 9, 2006
    I found a bug with 20.4.2 and SD menus. If I use SD menus then selecting video ondemand services brings up a screen that says my local network connection is down. But if I go to the network settings and test the connection (or connect to Tivo) all works fine. If I then swicth back to HD menus I can easily access Netflix, Comcast on Demand, etc.

    So it seems there is a bug in the old-style SD menu (which presents a different way to navigate to video ondemand services.
     
  16. slowbiscuit

    slowbiscuit FUBAR

    3,506
    19
    Sep 19, 2006
    In the ATL
    You're in the wrong forum, Roamios only have the HD menu choice. Go post over in Premiere.
     
  17. Game Master

    Game Master New Member

    28
    0
    Jan 10, 2013
    My TiVo Roamio was on 20.4.1 when it was rebooting like that. I can't try the 20.4.2 in tell Aug. 15th or 16, because I am up north.
     
  18. S3Convert

    S3Convert New Member

    8
    0
    Jul 12, 2007
    I get your point. I was reading through this thread and a previous post mentioned with the new update a similar issue. Thus my post; not a hijack.
     
  19. dianebrat

    dianebrat I refuse to accept your reality TCF Club

    10,127
    80
    Jul 6, 2002
    boston'ish
    Still not the best place since the root of your reboot issues can't possibly be 20.4.2, there are more than a few threads dealing with reboots out there.
     
  20. SatManager

    SatManager New Member

    12
    0
    Feb 2, 2012
    Las Vegas
    I just got my Roamio Pro just two weeks ago and it just downloaded the new update. There is a message that is displayed across the top that I haven't yet figured out how to select the update button yet. I have been worried to do anything else without asking since this is my first TiVo, but how do I update the software?
     

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