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2-Tuner Support Not on the Roadmap

Discussion in 'TiVo Mini' started by sbiller, Mar 12, 2013.

  1. Mar 13, 2013 #21 of 171
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I agree. The next gen TiVos will all support the Mini, including one that has OTA, so there will be a "whole home" solution for everyone. People may not be happy about it not working with their old 2 tuner units, especially those who don't care about live TV, but apparently that is the path TiVo has chosen and it is what it is.

    Personally I'll probably get a new 4-6 tuner unit when they hit just for the faster CPU. The sluggishness of the UI and apps is my biggest pet peeve with the Premiere units. If I can get one that's faster it'll be worth the upgrade cost on it's own.
     
  2. Mar 13, 2013 #22 of 171
    CoxInPHX

    CoxInPHX COX Communications

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    Lack of support for a 2 tuner is unacceptable in my mind. I find it hard to believe it would be a support issue. I am sure selling TiVos at Walmart is a much bigger support issue, with lots of returns.

    I purchased my extended family all 2 tuner Premieres and they don't record that much TV, and a Mini would be perfect for their secondary TV.

    Let's start the petition drive now.
     
  3. Mar 13, 2013 #23 of 171
    jfh3

    jfh3 New Member

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    :rolleyes:

    I'm going to take a wild guess and say you have never provided technical support for any computer-based product or consumer electronics device.

    It would not likely be a (large) support issue for most that visit TCF, but for the target market for a base Premiere, it would be a nightmare.

    Why doesn't it work with my wireless? How do I do this MoCA thing? Why aren't most of my programs recording? How do I tell when the Mini is full? Why does my TiVo only record one thing at a time now?

    It's FAR easier from a support standpoint to just say "minimum of 4 tuners" and minimize the complaints of users who can't/don't understand the concept of an assigned tuner than to provide the function to a group of users that will most likely be first in line to purchase the upgraded DVR as soon as it's available.
     
  4. Mar 13, 2013 #24 of 171
    CoxInPHX

    CoxInPHX COX Communications

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    Roll eyes really?

    Yes, I have provided all computer system related and application support for an entire department of 50 employees that had no clue!

    If/Once dynamic tuner allocation is implemented a 2 tuner Premiere should not be a huge issue, yes, right now with the tuner dedication for the Mini I understand the limitation. But still the 2 tuner could be allowed with no provision to assign a tuner.
     
  5. Mar 13, 2013 #25 of 171
    magnus

    magnus Tivo User

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    And a requirement that all boxes in the whole system be on ethernet or Moca.

    I mean, if it's such a problem for Wifi then Tivo should stop selling their adapters and no longer recommend them.
     
  6. Mar 13, 2013 #26 of 171
    compnurd

    compnurd New Member

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    I think you both may have hit it on the head there.... i would imagine there is a fair amount of 2 Tuners on Wifi which would have called all sorts of issues
     
  7. Mar 13, 2013 #27 of 171
    NotNowChief

    NotNowChief Addicted to TiVo

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    I would have expected that a 2-tuner model that was connected via ethernet or external MoCA adapter would be able to stream to a Mini, as long as the host DVR was a 4-tuner.

    If you can stream from Premiere to Premiere via ethernet or MoCA (built in or external) I am surprised to hear that the Mini can't do this.

    Unless I am understanding this wrong.
     
  8. Mar 13, 2013 #28 of 171
    magnus

    magnus Tivo User

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    Just because you have a 4 tuner Premiere does not mean that you would not try to use a Wifi adapter though.

    Why don't they just create a software update that disables the ability to use Wifi then?
     
  9. Mar 13, 2013 #29 of 171
    compnurd

    compnurd New Member

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    How would they know? There wireless N device is a bridge so all the Tivo see's is a ethernet connection
     
  10. Mar 13, 2013 #30 of 171
    sbiller

    sbiller Active Member

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    Yes. Streaming (MRS) from 2-tuners is supported. The 2-tuner base Premiere can't be a Mini Host DVR.
     
  11. Mar 13, 2013 #31 of 171
    moyekj

    moyekj Well-Known Member

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    You can use WiFi without having a WiFi adapter on the TiVo. There are lots of people using WiFi bridges where as far as the TiVo is concerned it has no idea there is any WiFi in the picture, so "disabling WiFi" is not possible regardless of the type of TiVo unit.
    So I don't think the use of WiFi is driving the decision not to support 2 tuner hosts. Looks to me like TiVo has decided that live TV capability is an essential part of the Mini and only hosts capable of giving up at least 1 tuner will qualify. I don't agree with that decision, especially since you can assign 0 tuners to the Mini anyway.
     
  12. Mar 13, 2013 #32 of 171
    NotNowChief

    NotNowChief Addicted to TiVo

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    This is a game changer! I now have the incentive to upgrade either my HD or HDXL!
     
  13. Mar 13, 2013 #33 of 171
    atmuscarella

    atmuscarella Well-Known Member

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    First I will say I would have liked the Mini to have support the dual tuner Premieres.

    That said I will restate what I have said before, I do not believe TiVo is interested in Mini sales per say. My belief is the Mini's primary function (from TiVo's point of view) is to:
    1. Provide TiVo's cable company partners with what they want.
    2. Provide a competitive whole home DVR system
    3. Support the sale of 4 (or more) tuner TiVo DVRs
    The bottom line is dealing with supporting dual tuner Premieres (not to mention Series 3 units) is not in TiVo's best interests pretty much any way you look at it once you get over the idea that TiVo's goal is to sell Minis - it is not, their goal is to sell NEW whole home systems and 4+ tuner DVRs.
     
  14. Mar 13, 2013 #34 of 171
    slowbiscuit

    slowbiscuit FUBAR

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    There's a solution to the dubious lack of 2-tuner support - buy a Premiere 4 and a Mini, activate both, then return the 4 and get a refund on service but keep the Mini. Voila, you now have MRS and the 'hit record to stream live TV' workaround on the Mini from your 2-tuner boxes.

    Yes, it's stupid Tivo - people will do this to get a Mini working because you won't support 2-tuners without live TV. And you'll have needless returns/refurbs on 4-tuner boxes because of it. The only question is whether the Mini will work at all if it can't find a 4-tuner box on the network.
     
  15. Mar 13, 2013 #35 of 171
    NotNowChief

    NotNowChief Addicted to TiVo

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    I can understand why they don't market it as "streaming pre-recorded content only for 2-tuner users" because I can only imagine the phone calls to support this would result in.
     
  16. Mar 13, 2013 #36 of 171
    aaronwt

    aaronwt UHD Addict

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    I thought I read that the Mini needs to be tied to a 4 tuner Premiere. I though that if it was removed that it would no longer work properly. I'm sure someone will try soon. If my Mini shows up Friday I can try this weekend and see what happens.
     
  17. Mar 13, 2013 #37 of 171
    sbiller

    sbiller Active Member

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    :thumbsdown:

    I'm pretty sure this won't work. I believe the Mini leverages the Host DVR for a lot more than you think. Once the 4-tuner is removed from the network, I think your functionality would be severely limited. Look at the truth table on the Mini support page.
     
  18. Mar 13, 2013 #38 of 171
    slowbiscuit

    slowbiscuit FUBAR

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    When you have a company making decisions like this for a large part of their installed base, don't be surprised if they try to workaround the problem.
     
  19. Mar 13, 2013 #39 of 171
    magnus

    magnus Tivo User

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    Nothing here, I responded to wrong post.
     
  20. Mar 13, 2013 #40 of 171
    magnus

    magnus Tivo User

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    Yep, that was exactly the point. It's stupid for Tivo to not be allowing for 2 tuner models when 4 tuner models have the exact same potential for being used with wifi.
     

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